eBay negative feedback

[pokerplyr80]

Originally Posted by Mdmtx

And to be clear I would return the card. I just expect the refund prior to my sending. I have read posts about people failing to refund, delaying refunds etc.. I'm not interested in relinquishing what little leverage I do have until he processes the refund. I will contact eBay and perform the return however they outline it.

And in response to pokerplayer, if you see no value in interest free loans please forward me as much cash as you can spare. The scenario I pointed out could be construed as a small ponzu scheme. If you had enough items to sell you could in fact role that into a large sum of money by way of interest free loan and use that money for a quick flip and then repay your accounts. Not saying this was done, but could be under the current system.

There is value in an interest free loan. There is no value in taking the time and expense to ship a 40 dollar card, or even a 400 dollar card for a short term loan. The few bucks that the shipping costs instantly make this idea unprofitable. Even if you don't value the time and shipping and packing the card only cost 2 dollars you would need a 5% return in less than a month. Your argument does not make sense to me. Nor does expecting a refund before returning a card.

[Mdmtx]

We will have to agree to disagree here with regard to the loan value. But, I will admit my insistence of refund first is odd. The issue arises from the delay in response, the appearance that the ad was deceptive (especially after closer scrutiny of the sellers feedback) and previous posts here on net54 about other sellers delaying refunds. If I ship the card and usps fails to deliver, then what? I didn't ask to be in this predicament. I purchased a card that was graded vg/ex by the seller. He failed to deliver that. Now due to his failure I am required to be out my money at least 2 weeks. Make a trip to the post office and have additional unreimbursed expenses, assume the risk of delivery by the mail service - this all stems from the deceptive ad the seller placed. If that sounds fair to you then I am obviously confused, because it sounds like I have been rewarded with extra effort, expense and risk because the seller was deceptive. Now please block me if I seem harsh in my critique because if you defend that type of deal I have no desire to buy anything from you. eBay ID Mkmtx

Mark Medlin

[mechanicalman]

I do not wish to comment on the OP's situation, as I think a lot has been said already. However, the conversation prompts a question I'd like to pose to those interested in this subject.

If there was a similar situation where you receive a card that's not as described (call it a card with a crease that was described as EX) and you go through the traditional channels to send it back and you receive a full refund, do you then give negative feedback? Or do you give positive feedback because the seller returned your money? Neutral? No feedback at all?

Personally, I haven't had this happen (except receiving an EMPTY package once), but I would certainly not provide positive feedback for anyone who wastes my time and money (in return shipping). At the risk of being banned by half the sellers on this board, I think I'd lean toward neutral or negative if the seller was not fast and courteous. Wondering how others might rate this.

[pokerplyr80]

It's unfortunate that you have to spend the time and money to return the card but that's just the way it is. I've had to do it before. It's the risk we run buying raw cards online. I certainly wouldn't buy from the seller again and would request a back scan before making a purchase decision in the future.

The alternative of forcing a seller to refund with no guarantee they would get their card back is worse, in my opinion, than forcing a buyer to take the time to return the card. Think of the problems that would arise if this was the case.

[Mdmtx]

I agree with that statement pokerplayer. I feel that a improper and/or deceptive sales ad should be viewed differently than a normal return. I would view a normal return as usually an error by the purchaser or 3rd party(shipping company). When the fault is clearly with the seller, I feel the burden should also lie with the seller. I am not contending that my stance is in compliance with the policy of the store (eBay) or seller, but rather just venting a little. One of the issues that was left out is the time to find, watch and bid on the item and the fact that others past by when I selected to pursue this one. I know it's a small value item. I know I sound petty. But I'm tired of the tail wagging the dog. It's not the first time I've encountered this type of deal. I have been highly disappointed numerous times upon receipt of items. I usually just leave positive feedback and move on assuming it was an honest mistake. I just think it's time to quit settling for this type behavior. Sorry for the 2 day rant. Thanks for listening.

[chaddurbin]

this thread is funny, and completely unnecessary. you must've saw he had 88 negs the last year before deciding to bid with him. it shouldn't surprise you at all that the card was not as advertised. just return it and move on.

buyers should take some responsibility in the transaction process also, you can't feign ignorance here. and then to make a mountain out of a mole hill, i don't blame people here for blocking you at all.

[Mdmtx]

Chad, you are right. I should have ignored the 24,900 positive comments and his grade of vg/ex. Get real. We aren't discussing a mild hair line hard to see crease. I would understand that. We are discussing writing on the back. And rather large writing at that. So as a buyer I am supposed to overlook his grading and his near 25,000 feedback. Wake up.

Mark Medlin

[thecatspajamas]

Originally Posted by mechanicalman

If there was a similar situation where you receive a card that's not as described (call it a card with a crease that was described as EX) and you go through the traditional channels to send it back and you receive a full refund, do you then give negative feedback? Or do you give positive feedback because the seller returned your money? Neutral? No feedback at all?

There's not a one-size-fits-all response for this situation. It would depend on the circumstances of the omission of the flaw, and how the seller reacted when it was brought to their attention.

Feedback is meant to give an overall evaluation of the transaction experience, not to be a punitive sharpened stick with which to goad the other party to your desired outcome. It is entirely possible to receive an item not-as-described and, depending on how the seller handled the issue, leave a justified positive feedback. It is also possible to have a seller be such an incredible a-hole about the issue that nothing other than a neg will do, even if all your money is refunded along with the return shipping cost.

To me, there are actual mistakes and oversights that, while regrettable, do not require retribution. If the seller does their part to remain civil and unwind the transaction in such a situation, I'm more likely to leave a pos or not leave feedback at all, and save the negs and neutrals for those sellers who go out of their way to make a bad situation worse.