eBay negative feedback

[mechanicalman]

I do not wish to comment on the OP's situation, as I think a lot has been said already. However, the conversation prompts a question I'd like to pose to those interested in this subject.

If there was a similar situation where you receive a card that's not as described (call it a card with a crease that was described as EX) and you go through the traditional channels to send it back and you receive a full refund, do you then give negative feedback? Or do you give positive feedback because the seller returned your money? Neutral? No feedback at all?

Personally, I haven't had this happen (except receiving an EMPTY package once), but I would certainly not provide positive feedback for anyone who wastes my time and money (in return shipping). At the risk of being banned by half the sellers on this board, I think I'd lean toward neutral or negative if the seller was not fast and courteous. Wondering how others might rate this.

[pokerplyr80]

It's unfortunate that you have to spend the time and money to return the card but that's just the way it is. I've had to do it before. It's the risk we run buying raw cards online. I certainly wouldn't buy from the seller again and would request a back scan before making a purchase decision in the future.

The alternative of forcing a seller to refund with no guarantee they would get their card back is worse, in my opinion, than forcing a buyer to take the time to return the card. Think of the problems that would arise if this was the case.

[Mdmtx]

I agree with that statement pokerplayer. I feel that a improper and/or deceptive sales ad should be viewed differently than a normal return. I would view a normal return as usually an error by the purchaser or 3rd party(shipping company). When the fault is clearly with the seller, I feel the burden should also lie with the seller. I am not contending that my stance is in compliance with the policy of the store (eBay) or seller, but rather just venting a little. One of the issues that was left out is the time to find, watch and bid on the item and the fact that others past by when I selected to pursue this one. I know it's a small value item. I know I sound petty. But I'm tired of the tail wagging the dog. It's not the first time I've encountered this type of deal. I have been highly disappointed numerous times upon receipt of items. I usually just leave positive feedback and move on assuming it was an honest mistake. I just think it's time to quit settling for this type behavior. Sorry for the 2 day rant. Thanks for listening.

[chaddurbin]

this thread is funny, and completely unnecessary. you must've saw he had 88 negs the last year before deciding to bid with him. it shouldn't surprise you at all that the card was not as advertised. just return it and move on.

buyers should take some responsibility in the transaction process also, you can't feign ignorance here. and then to make a mountain out of a mole hill, i don't blame people here for blocking you at all.

[Mdmtx]

Chad, you are right. I should have ignored the 24,900 positive comments and his grade of vg/ex. Get real. We aren't discussing a mild hair line hard to see crease. I would understand that. We are discussing writing on the back. And rather large writing at that. So as a buyer I am supposed to overlook his grading and his near 25,000 feedback. Wake up.

Mark Medlin

[rhettyeakley]

This seems like quite an ordeal over a $40 card.

It is far riskier for a seller to refund before item being returned (and just hope that the item someday gets back to them) than the buyer to return the item and then work through ebay to get their refund. To expect the prior from a seller is absolutely & completely one sided, I am guessing that you are not a seller at all because it doesn't seem like you can see things from other perspectives at all and see things only from your point of view. It's okay you aren't alone in this world, how you can function in society without constant clashes with people you meet on a daily basis with that mentality is what astounds me.

I guess you are trying to make some kind of a point and are trying to paint yourself as some sort of victim of a sellers purposeful nefarious practice, when in reality they could have missed the writing and made an honest mistake, especially if they have employees that they work with that may not be professional dealers (something you never possibly could have done, I'm sure). Re-send them their card, get the refund, and get on with life... crisis averted.

**Side-Note**
As a seller of raw cards one of the biggest mistakes you can make is writing what the condition of the card is in your opinion, throw up some oversized scans and let people take responsibility for themselves. This will not avoid all problems but usually does the trick.

[Mdmtx]

Thank you for the personal insults Rhett.

[thecatspajamas]

Originally Posted by mechanicalman

If there was a similar situation where you receive a card that's not as described (call it a card with a crease that was described as EX) and you go through the traditional channels to send it back and you receive a full refund, do you then give negative feedback? Or do you give positive feedback because the seller returned your money? Neutral? No feedback at all?

There's not a one-size-fits-all response for this situation. It would depend on the circumstances of the omission of the flaw, and how the seller reacted when it was brought to their attention.

Feedback is meant to give an overall evaluation of the transaction experience, not to be a punitive sharpened stick with which to goad the other party to your desired outcome. It is entirely possible to receive an item not-as-described and, depending on how the seller handled the issue, leave a justified positive feedback. It is also possible to have a seller be such an incredible a-hole about the issue that nothing other than a neg will do, even if all your money is refunded along with the return shipping cost.

To me, there are actual mistakes and oversights that, while regrettable, do not require retribution. If the seller does their part to remain civil and unwind the transaction in such a situation, I'm more likely to leave a pos or not leave feedback at all, and save the negs and neutrals for those sellers who go out of their way to make a bad situation worse.