ebay sucks...advice needed

[ullmandds]

i kinda figured I had no recourse...still waiting to hear back from buyer. and I assume if I refuse to pay ebay would boot me over $50 right?!

[Tedski_TX]

Ebay is not the demon many people make them out to be. The deck is not automatically stacked against sellers. A buyer once filed a claim against me, but I gave ebay a persuasive defense, and ebay could see the messages that passed between the buyer and me. Ebay ended up refunding the guy's money out of their own pocket (though they didn't remove the buyer's negative feedback )

[bbcard1]

It's a rigged game, but it's the best game out there. I do not sell high value items on ebay, but it's great for midrange items. It can also be very good for just plain odd stuff

[bmattioli]

Originally Posted by bbcard1

It's a rigged game, but it's the best game out there. I do not sell high value items on ebay, but it's great for midrange items. It can also be very good for just plain odd stuff

Thus is EBay.. Very true..

[Jeff1970Red]

Just received my first PSA submission back, 4 of the 15 cards were not graded. All purchased from three separate "reputable" e-bay sellers. Two of the sellers have not returned multiple messages.

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[bobbyw8469]

Originally Posted by Jeff1970Red

Just received my first PSA submission back, 4 of the 15 cards were not graded. All purchased from three separate "reputable" e-bay sellers. Two of the sellers have not returned multiple messages.

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If one of those sellers is Battlefield or Great Lakes Auction House, you could have saved yourself alot of headache by reading here first. They have a pattern of their card selling, that nets them alot of money, but doesn't favor a buyer of their cards.

[Peter_Spaeth]

Originally Posted by Jeff1970Red

Just received my first PSA submission back, 4 of the 15 cards were not graded. All purchased from three separate "reputable" e-bay sellers. Two of the sellers have not returned multiple messages.

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If cards advertised as being high grade are not in holders, there is frequently a reason.

[Scocs]

Sadly, this seems to be the Truth....

Originally Posted by Peter_Spaeth

If cards advertised as being high grade are not in holders, there is frequently a reason.

[Head928]

If your selling frequently something like this will come up in about 1% of your sales. Ebay will side with the buyer in most cases. You will save yourself a headache by accepting the return, block the bidder, then move on to something more worth your time.

[cammb]

I would definitely fight it.. Ebay does not allow a return for buyers remorse and this is exactly what it is It is not an appliance or something electrically working etc. I have won on two occaisions. If you lose, you will have to send him a return label. Please do this. If you make the seller return on his dime, he may send it via fed Ex or UPS and you will have to pay that.

[Tedski_TX]

Originally Posted by Jeff1970Red

Just received my first PSA submission back, 4 of the 15 cards were not graded. All purchased from three separate "reputable" e-bay sellers. Two of the sellers have not returned multiple messages.

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If what 95% of the posters on this topic say is true (ebay is rigged against sellers; sellers' word means nothing; ebay protects buyer at all cost, etc) you should have no trouble getting a refund.

[Sean1125]

Originally Posted by Tedski_TX

If what 95% of the posters on this topic say is true (ebay is rigged against sellers; sellers' word means nothing; ebay protects buyer at all cost, etc) you should have no trouble getting a refund.

eBay isn't rigged. You just need to know how it works.

That being said there are still a very, very small percent of buyers that understand how the system works to the point that they could extort the seller with the seller having no recourse, that extortion is limited to their purchase price including original shipping and shipping back to the seller. I get to speak for a very large sample size of the market - the chance of this happening in any one transaction is .000000062%

Had Ull responded asking for photographs of the packaging materials and goods in the package he would have had a chance to win the case, but with how he reacted he was "forced" into a refund. 49 times out of 50 the buyer threw out the packaging and won't provide proper photographs, resulting in winning your side - them calling eBay and appealing, and eBay sending them a refund out of eBay's own pocket while you still keep your money. See - both parties are happy - that is all eBay cares about.

eBay simply wants you to walk (not run) through the process they have set up that is "buyer and seller protection". As with the government - you need to file the proper forms, cross your t's and dot your i's. eBay is becoming more and more bureaucratic. Someone will always find a loophole to abuse on both sides of the buying/selling spectrum. As I post in my signature, if you ever need advice about an eBay situation PLEASE reach out to me. I can help you. I deal with this many times a day. It is my job.

Edit - Fixed some math. I think. It's early on a Sunday and I haven't had my coffee yet.
Edit again - Now the math is fixed. I had missed a 0. Coffee operational.

[gregr2]

Originally Posted by Sean1125

As I post in my signature, if you ever need advice about an eBay situation PLEASE reach out to me. I can help you. I deal with this many times a day. It is my job.

^^^ This is very true. I have asked Sean a few questions via PM about eBay transactions when I had weird stuff going on and his advice was always spot on. Thanks Sean!

[ullmandds]

this was my response...to which I have not heard back:

"I need you to provide me with evidence/proof these items arrived damaged...as I think you are just having buyers remorse because they are not what you may have hoped for. I made no claim to condition in my auctions...and I do not have a return policy...let alone almost 3 weeks after you received the items. I have contacted ebay regarding this."

[thetruthisoutthere]

Originally Posted by Sean1125

eBay isn't rigged. You just need to know how it works.

That being said there are still a very, very small percent of buyers that understand how the system works to the point that they could extort the seller with the seller having no recourse, that extortion is limited to their purchase price including original shipping and shipping back to the seller. I get to speak for a very large sample size of the market - the chance of this happening in any one transaction is .000000062%

Had Ull responded asking for photographs of the packaging materials and goods in the package he would have had a chance to win the case, but with how he reacted he was "forced" into a refund. 49 times out of 50 the buyer threw out the packaging and won't provide proper photographs, resulting in winning your side - them calling eBay and appealing, and eBay sending them a refund out of eBay's own pocket while you still keep your money. See - both parties are happy - that is all eBay cares about.

eBay simply wants you to walk (not run) through the process they have set up that is "buyer and seller protection". As with the government - you need to file the proper forms, cross your t's and dot your i's. eBay is becoming more and more bureaucratic. Someone will always find a loophole to abuse on both sides of the buying/selling spectrum. As I post in my signature, if you ever need advice about an eBay situation PLEASE reach out to me. I can help you. I deal with this many times a day. It is my job.

Edit - Fixed some math. I think. It's early on a Sunday and I haven't had my coffee yet.
Edit again - Now the math is fixed. I had missed a 0. Coffee operational.

Sean excellent comment.

I'm certainly not a big Ebay seller, but you know what I do; I video-tape myself packing every Ebay item that I sell.

[Cozumeleno]

Originally Posted by ullmandds

i kinda figured I had no recourse...still waiting to hear back from buyer. and I assume if I refuse to pay ebay would boot me over $50 right?!

I don't think it's a matter of refusing - they will likely debit your account directly linked to eBay or Paypal upon receipt of the buyer sending everything back.

I sell on eBay quite a bit but hate selling lots like that one for fear of that happening. It's just annoying. I'd fight it, even though your case will be a hard one. You never know who will be on the receiving end and consider it. Also, if they have had other issues with that buyer and returns, that may help you. Plus, even if you lose you'll get some (if not all) of the collection back since the buyer will have to show it was sent back and received by you before getting a refund (I think).

Good luck.

[Rookiemonster]

The buyer will have to send it back for your inspection ! If you say they are not the cards you sent and /or some are missing . You win

[D. Bergin]

Originally Posted by Rookiemonster

The buyer will have to send it back for your inspection ! If you say they are not the cards you sent and /or some are missing . You win

The buyer can send back an empty box, and if tracking shows delivered he loses.

A sellers word means absolutely zero to Ebay..............and even less to Paypal.

[ALR-bishop]

...wins ? Buyer

[Rookiemonster]

Originally Posted by D. Bergin

The buyer can send back an empty box, and if tracking shows delivered he loses.

A sellers word means absolutely zero to Ebay..............and even less to Paypal.

Not true , the seller has to inspect what the buyer sent back to make sure it's what the seller sold . I been though this it's a fact .