A little disappointment rant

[VintageBall]

On a related note, do you guys think I did the right thing here?



Earlier today at 2:00 pm I called Domino's.



At 2:31 I called a lawyer. And left a message



At 2:33 I posted a complaint online....



Still haven't heard back from either, so I've contacted the state bar association to report the lawyer.



I'm now hungry and mad.



Please advise... And also beware of ordering from Domino's.

[Luke]

I fall somewhere in the middle. I think Al is a good, honest guy, and that is what's most important.

But I think everyone jumping all over the OP is a little uncalled for. I think it's very reasonable to expect that after you pay for your auction winnings, getting your items to you would be the first priority for the auction house.

I personally would have been a little bummed to have to wait (I didn't win anything in this one) but I would have understood. Basically, I agree with Jeff.

[iwantitiwinit]

How about a little patience. You won the card and know you will be receiving it. Without the auction you wouldn't have been receiving the card at all. In the whole scheme of things I don't think waiting a few extra days or a week is that big a deal. I know when I win a card I get excited and want to receive it as soon as possible but I know its only a piece of cardboard and how ever long it takes, it takes, as long as it's not an unusually long period of time it's ok by me.

I also know Al is one of the best guys out there and deserves the benefit of the doubt. Has anyone ever heard of Al not doing everything in his power to satisfy customers, I haven't.

Give LOTG one more chance.

[pokerplyr80]

Originally Posted by LukeLyon

I fall somewhere in the middle. I think Al is a good, honest guy, and that is what's most important.

But I think everyone jumping all over the OP is a little uncalled for. I think it's very reasonable to expect that after you pay for your auction winnings, getting your items to you would be the first priority for the auction house.

I personally would have been a little bummed to have to wait (I didn't win anything in this one) but I would have understood. Basically, I agree with Jeff.

I do agree that if an item has been paid for it should be shipped in a timely manner. The bigger issue for me is whether or not an attempt to contact Al at the auction house directly was made before the OP went on this forum to complain. To me, that would be the logical first step.

[DerekMichael]

Hi Lug-Nut. I do understand that you may feel a certain level of frustration.

Still, do not be surprised if Al goes out of his way to reach out to you. I think he is a guy who truly does care, and I think that he will take any criticism and use it to better his operation.

I think the two of you can work this thing out in peace and go on to have a really nice business relationship.

I hope everything works out for the both of you.

Derek

[Mountaineer1999]

Hurry, everybody pile on the OP. It's not like he doesn't have a little bit of a point, he may have just presented it a little strongly. If it were a different AH, my guess is some of you would have felt the same way.

[Exhibitman]

Did you wire the funds on the 10th? Because if you did not send a wire transfer or other instant payment [I d/k if LOTG takes PP], expecting lightning fast shipment is completely unreasonable.

It can take two full business weeks from my receipt of the check to see if the check is good. Banks often accommodate good customers by making deposited funds available before receiving such confirmation from the payor bank. This is considered by the bank to be a provisional settlement, which may be revoked by the bank and is not the same as the funds having cleared (which may take weeks depending on the nature and location of the originating bank).

Also agree that the place to start with this sort of thing is with the vendor directly, not in a public board, esp. where the vendor is a fellow board member.

[glchen]

Originally Posted by Exhibitman

Did you wire the funds on the 10th? Because if you did not send a wire transfer or other instant payment [I d/k if LOTG takes PP], expecting lightning fast shipment is completely unreasonable.

...

LOTG takes paypal, so I assume when the OP stated that he paid on the 10th, that was via Paypal.

Also, my take is that the OP is just looking for an email stating that the package has been shipped, not necessarily delivered by the 16th. So for the poster stating that OP should only use AH's west of MS, I don't think that's fair.

I do agree that Al sent an email stating shipping would be delayed, so he does deserve a little more understanding here, and certainly not a thread stating OP will no longer bid in future auctions. Hopefully, things will work out here.