eBay: Seller's feedback 'not given until feedback received'

[hawaiian bam bam]

a Smart/experienced/been burned by bad buyers seller wont leave it until feedback received. BECAUSE: ive had buyers that once i left feedback, they will nickel and dime you, complain that the item isnt gem mint perfect beckett grade 11 (yes i know 10 is the most highest grade but some buyers seem like they want a grade 11 on their items!) they will extort you and threaten you until you "fear the negative feedback" and give in and give them an item for free. or the famous "partial refund to keep the buyer happy" bad buyers knows that ebay is the "buyers" world and ebay wont do nothing to them even for extortion ebay will look the other way. ebay caters to buyers, buyers hold feedback "hostage" until they get what they want .so smart sellers are now waiting to give feedback. because why give feedback to buyers if they are going to screw you anyway? this all started when ebay took away the power from sellers to leave a buyer negative feedback. this nonsense never happened before when we were able to leave a negative for a buyer.

[JustinD]

Originally Posted by hawaiian bam bam

a Smart/experienced/been burned by bad buyers seller wont leave it until feedback received. BECAUSE: ive had buyers that once i left feedback, they will nickel and dime you, complain that the item isnt gem mint perfect beckett grade 11 (yes i know 10 is the most highest grade but some buyers seem like they want a grade 11 on their items!) they will extort you and threaten you until you "fear the negative feedback" and give in and give them an item for free. or the famous "partial refund to keep the buyer happy" bad buyers knows that ebay is the "buyers" world and ebay wont do nothing to them even for extortion ebay will look the other way. ebay caters to buyers, buyers hold feedback "hostage" until they get what they want .so smart sellers are now waiting to give feedback. because why give feedback to buyers if they are going to screw you anyway? this all started when ebay took away the power from sellers to leave a buyer negative feedback. this nonsense never happened before when we were able to leave a negative for a buyer.

+1

Pretty much sums up why I stopped listing on Ebay.

[clydepepper]

As a seller, I give feedback as soon as prompt payment is made...if it is a late payment, I remain tactful in any comments I make...not wanting to incite any pettiness.

IMHO, not leaving positive feedback for prompt payment shows one's lack of confidence their ability to pack the card properly or the thought that shipping issues outside of their own control happen more often that occasionally - as it does for most of us.

If there is a need for a legit return and / or refund, I request that the buyer leave positive feedback something like 'great customer service' once I have completed that type of transaction.



As a buyer, I leave feedback as soon as I have opened the package and verified that everything is satisfactory.
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[ALR-bishop]

I am strictly a buyer on eBay. Once I get an item in good shape I always leave positive feedback since it seems important to some sellers. I could care less if the seller leaves feedback for me. I never check. All I care about is getting the item as described for the agreed price.

I admit I was more cautious when sellers could give negatives

[slidekellyslide]

I have my ebay set up to automatically leave feedback for a buyer the moment they pay for their item. I used to leave feedback once a month and it was way too time consuming to leave 500+ feedbacks. I also got tired of people emailing me and asking when I was going to leave them feedback.

I don't understand why some sellers feel the need to wait until they receive feedback first. A buyer pays for an item, they've completed their end of the deal IMO, plus when a buyer gets feedback that quickly they are far more apt to give you good feedback in return and be repeat customers. My star ratings all went up when I set up automatic feedback.

[Peter_Spaeth]

Originally Posted by slidekellyslide

I have my ebay set up to automatically leave feedback for a buyer the moment they pay for their item. I used to leave feedback once a month and it was way too time consuming to leave 500+ feedbacks. I also got tired of people emailing me and asking when I was going to leave them feedback.

I don't understand why some sellers feel the need to wait until they receive feedback first. A buyer pays for an item, they've completed their end of the deal IMO, plus when a buyer gets feedback that quickly they are far more apt to give you good feedback in return and be repeat customers. My star ratings all went up when I set up automatic feedback.

I don't think they necessarily have completed their end of the deal. I have had people be completely unreasonable about demanding a return, and of course paypal and ebay are going to side with them almost all the time.

[slidekellyslide]

Originally Posted by Peter_Spaeth

I don't think they necessarily have completed their end of the deal. I have had people be completely unreasonable about demanding a return, and of course paypal and ebay are going to side with them almost all the time.

I don't think people like that even care about the feedback you give them. You can't neg them so what do they care? I really have almost no problem with people like that and I have been leaving feedback immediately upon payment for 2 or 3 years now with 500+ sales per month. When I get an odd customer with unreasonable demands I try my best to avoid negative feedback, be as nice as possible in all communications and then block them.

[egri]

As someone who only buys, I leave feedback when I recieve the item. Unless the seller really did something out of line i.e. sat on my item for three weeks before shipping it, then I don't say anything negative.

[OldEnglishD]

Originally Posted by hawaiian bam bam

a Smart/experienced/been burned by bad buyers seller wont leave it until feedback received. BECAUSE: ive had buyers that once i left feedback, they will nickel and dime you, complain that the item isnt gem mint perfect beckett grade 11 (yes i know 10 is the most highest grade but some buyers seem like they want a grade 11 on their items!) they will extort you and threaten you until you "fear the negative feedback" and give in and give them an item for free. or the famous "partial refund to keep the buyer happy" bad buyers knows that ebay is the "buyers" world and ebay wont do nothing to them even for extortion ebay will look the other way. ebay caters to buyers, buyers hold feedback "hostage" until they get what they want .so smart sellers are now waiting to give feedback. because why give feedback to buyers if they are going to screw you anyway? this all started when ebay took away the power from sellers to leave a buyer negative feedback. this nonsense never happened before when we were able to leave a negative for a buyer.

Makes sense, but why put the statement in the listing? Pain in the rear buyers will not be impacted by the 'no feedback until received' statement in the listing.

The seller could withold feedback without verbalizing it on the listing and avoid stirring up people like me.

[steve B]

Since the feedback system became a one way street I've pretty much abandoned it. I haven't sold in a few years so it's all buying. I leave feedback in small batches and very occasionally usually when I think a seller has gone beyond expectations, like an item being extremely well packed, or shipped almost instantly. I had one where the shipping notice was about 20 minutes after I'd paid. That's quick enough for feedback. Saying they'll ship in a day or two and doing that is just meeting expectations.

If a seller is new, I'll leave feedback as well.

And as a tool to check out a seller it's not all that useful unless their feedback is truly awful. Sellers with a fairly high number usually have a couple negatives or neutrals. And most of those are from new buyers who have unreasonable expectations. Bought on Friday, neg left on Monday because the item hasn't arrived yet. those are totally meaningless, as are the ones complaining about a defect clearly shown in the pics or mentioned in the description. I had one of those - needlepoint pattern that had been a kit. Sold as a pattern with "This is just the pattern, none of the thread or cloth is included" And got a feedback saying "the cloth and thread weren't in the package" .......

Steve B