eBay: Seller's feedback 'not given until feedback received'

[slidekellyslide]

I have my ebay set up to automatically leave feedback for a buyer the moment they pay for their item. I used to leave feedback once a month and it was way too time consuming to leave 500+ feedbacks. I also got tired of people emailing me and asking when I was going to leave them feedback.

I don't understand why some sellers feel the need to wait until they receive feedback first. A buyer pays for an item, they've completed their end of the deal IMO, plus when a buyer gets feedback that quickly they are far more apt to give you good feedback in return and be repeat customers. My star ratings all went up when I set up automatic feedback.

[Peter_Spaeth]

Originally Posted by slidekellyslide

I have my ebay set up to automatically leave feedback for a buyer the moment they pay for their item. I used to leave feedback once a month and it was way too time consuming to leave 500+ feedbacks. I also got tired of people emailing me and asking when I was going to leave them feedback.

I don't understand why some sellers feel the need to wait until they receive feedback first. A buyer pays for an item, they've completed their end of the deal IMO, plus when a buyer gets feedback that quickly they are far more apt to give you good feedback in return and be repeat customers. My star ratings all went up when I set up automatic feedback.

I don't think they necessarily have completed their end of the deal. I have had people be completely unreasonable about demanding a return, and of course paypal and ebay are going to side with them almost all the time.

[slidekellyslide]

Originally Posted by Peter_Spaeth

I don't think they necessarily have completed their end of the deal. I have had people be completely unreasonable about demanding a return, and of course paypal and ebay are going to side with them almost all the time.

I don't think people like that even care about the feedback you give them. You can't neg them so what do they care? I really have almost no problem with people like that and I have been leaving feedback immediately upon payment for 2 or 3 years now with 500+ sales per month. When I get an odd customer with unreasonable demands I try my best to avoid negative feedback, be as nice as possible in all communications and then block them.

[egri]

As someone who only buys, I leave feedback when I recieve the item. Unless the seller really did something out of line i.e. sat on my item for three weeks before shipping it, then I don't say anything negative.

[chaddurbin]

Just leave feedback first as a seller, who cares! If it's a bad buyer you'd only irritate them more by holding the feedback hostage. As a seller i leave feedback to indicate when shipment goes out, i never check whether the buyer reciprocates...if i don't hear anything that's good news to me.