Bulk Lot Purchase comes up short.

[Jobu]

I would tell them there are two options: 1) you take the 5% and will no longer buy from them or 2) they give you the 10% and keep you as a customer, then let them decide. (Returning the lot is also no good because then you have to pay to ship it back to them and are out $$ with no cards to show for it.)

[conor912]

I just think it's BS that they even said a guy there counted the cards....either he's lying, or they did count them and then padded their description. If they did count them, they would have known there 860 cards, so why write "approximately 1000". Either way, that's just wrong.

What AH is this BTW? Feel free to pm it if you don't want to say, though I think others would like to know, too.

[Mountaineer1999]

What auction house

[savedfrommyspokes]

Originally Posted by Mountaineer1999

What auction house

The point of this thread was to make sure that I am not being unreasonable in either my approach to this situation or my expectation of receiving 96% (86% product + 10% reimbursement) of something that I paid 100% for, not to call out someone specifically.

[ibuysportsephemera]

What kind of dollars are we talking about? If the total difference is say $75 then I wouldn't waste too much time haggling over $20 or $30. I would let them know that you will be outing them here and will never do business with them again. On the other hand if you are talking about hundreds of dollars, I would pursue them for as much as possible. Good luck.

Jeff

[Mountaineer1999]

Originally Posted by savedfrommyspokes

The point of this thread was to make sure that I am not being unreasonable in either my approach to this situation or my expectation of receiving 96% (86% product + 10% reimbursement) of something that I paid 100% for, not to call out someone specifically.

Fair enough. I just wonder how often their approximations are too low? And if someone counted the cards, why was it listed as approximate? You deserve your 10% back in my usually ignored opinion. You were taking the high road and being more than fair about it and they throw you a 3% bone.

[buymycards]

Is this any different than if they advertised a full set and there were some commons missing? Did their employee really count these cards, or did he just guess? They need to stand behind their auctions. If they were 14% short, then they owe you 14%. As for the shipping, it isn't your problem if they underestimated the shipping charges and didn't charge you enough.

Tell them you will have the cards in the mail right away and you expect a full refund for the cards, the buyers premium and shipping both ways. I'll bet they will come up with the 10% that you are asking for.

Rick

[rainier2004]

Originally Posted by buymycards

Is this any different than if they advertised a full set and there were some commons missing? Did their employee really count these cards, or did he just guess? They need to stand behind their auctions. If they were 14% short, then they owe you 14%. As for the shipping, it isn't your problem if they underestimated the shipping charges and didn't charge you enough.

Tell them you will have the cards in the mail right away and you expect a full refund for the cards, the buyers premium and shipping both ways. I'll bet they will come up with the 10% that you are asking for.

Rick

Exactly, they owe you...it was their mistake, not yours.

[Cozumeleno]

Originally Posted by buymycards

Is this any different than if they advertised a full set and there were some commons missing?

I think there's definitely a difference. This listing gave an estimated total number of cards where they specified that it was an approximate figure - a complete set is a complete set. If even one common is missing, it's not what it was advertised to be.