Bulk Lot Purchase comes up short.

[savedfrommyspokes]

Originally Posted by Mountaineer1999

What auction house

The point of this thread was to make sure that I am not being unreasonable in either my approach to this situation or my expectation of receiving 96% (86% product + 10% reimbursement) of something that I paid 100% for, not to call out someone specifically.

[ibuysportsephemera]

What kind of dollars are we talking about? If the total difference is say $75 then I wouldn't waste too much time haggling over $20 or $30. I would let them know that you will be outing them here and will never do business with them again. On the other hand if you are talking about hundreds of dollars, I would pursue them for as much as possible. Good luck.

Jeff

[Mountaineer1999]

Originally Posted by savedfrommyspokes

The point of this thread was to make sure that I am not being unreasonable in either my approach to this situation or my expectation of receiving 96% (86% product + 10% reimbursement) of something that I paid 100% for, not to call out someone specifically.

Fair enough. I just wonder how often their approximations are too low? And if someone counted the cards, why was it listed as approximate? You deserve your 10% back in my usually ignored opinion. You were taking the high road and being more than fair about it and they throw you a 3% bone.

[buymycards]

Is this any different than if they advertised a full set and there were some commons missing? Did their employee really count these cards, or did he just guess? They need to stand behind their auctions. If they were 14% short, then they owe you 14%. As for the shipping, it isn't your problem if they underestimated the shipping charges and didn't charge you enough.

Tell them you will have the cards in the mail right away and you expect a full refund for the cards, the buyers premium and shipping both ways. I'll bet they will come up with the 10% that you are asking for.

Rick

[rainier2004]

Originally Posted by buymycards

Is this any different than if they advertised a full set and there were some commons missing? Did their employee really count these cards, or did he just guess? They need to stand behind their auctions. If they were 14% short, then they owe you 14%. As for the shipping, it isn't your problem if they underestimated the shipping charges and didn't charge you enough.

Tell them you will have the cards in the mail right away and you expect a full refund for the cards, the buyers premium and shipping both ways. I'll bet they will come up with the 10% that you are asking for.

Rick

Exactly, they owe you...it was their mistake, not yours.

[Cozumeleno]

Originally Posted by buymycards

Is this any different than if they advertised a full set and there were some commons missing?

I think there's definitely a difference. This listing gave an estimated total number of cards where they specified that it was an approximate figure - a complete set is a complete set. If even one common is missing, it's not what it was advertised to be.

[conor912]

At the end of the day, they either:

A) counted them correctly (860 cards) and then chose to grossly exaggerated "approximately 1000".....dishonest, no mistake
B) counted them incorrectly....honest mistake, but still their mistake
Or C) lied about counting them in the first place

None of these 3 should be acceptable to any buyer.

[savedfrommyspokes]

Thank you all for the advice, it certainly appears to have just been an honest mistake by the AH, as they were indeed financially accountable for their mistake and reimbursed me for the balance of the cards.

[ibuysportsephemera]

Originally Posted by savedfrommyspokes

Thank you all for the advice, it certainly appears to have just been an honest mistake by the AH, as they were indeed financially accountable for their mistake and reimbursed me for the balance of the cards.

Excellent, glad it worked out for you.

Jeff

[Leon]

Originally Posted by savedfrommyspokes

Thank you all for the advice, it certainly appears to have just been an honest mistake by the AH, as they were indeed financially accountable for their mistake and reimbursed me for the balance of the cards.

It's always good to hear of positive outcomes.