Can't fight City Hall- eBay protecting their large sellers (probstein content)

[sports-rings]

I would exhaust every avenue to nail this guy, believe me. It's not the $62, it is the principle and I am willing to stand up to this crook.

The problem is I can't get on the phone with someone to make this threat!

If that's the way you feel do what I do. And I've never lost a single dollar:

I pay with paypal using my American Express card. When I have a problem, I go directly to American express, not paypal or Ebay. Occasionally American express will ask why I don't go to paypal or Ebay and I tell them that the American Express customer service is responsive and it's difficult or impossible to get an Ebay or a paypal rep on the phone.

American express places a hold on the money through Paypal and then Paypal freezes the money or takes the money from the sellers bank account. (Not sure how Paypal is allowed to do this but they do).

You would be surprised how much more helpful and willing to work out a problem the seller becomes when he no longer has your money and needs to resolve this.

American Express has an investigation process and most of the time they claim they don't receive the proper paperwork from the seller and therefore they often close their investigation and reward you a refund. In the event the seller does supply paperwork, American Express still gets you a refund.

Like I said before, I have never lost a case using this method.