SGC Response concerning new labels

[philliesphan]

Originally Posted by 2dueces

Wow. All this because a company changed it's flip design? OCD really does go hand in hand with card collecting.

Pish.

SGC gets a big fat "F" for failing on branding and marketing. If they had a thoughtful approach as to how this would roll out to collectors, why they were making the change, and being proactive in communicating before the new flips were ready, collectors would not be responding like they have.

It's interesting (to me) that Leon is essentially being the spokesperson for SGC on many of these changes. SGC has the love of the pre-war collecting crowd. It would not have taken much to roll out these changes in an engaging way. The "surprise" factor on the announcement, along with the general lack of communication is what has largely pissed off this group of collectors, in my opinion.

m

[chernieto]

Originally Posted by philliesphan

Pish.

SGC gets a big fat "F" for failing on branding and marketing. If they had a thoughtful approach as to how this would roll out to collectors, why they were making the change, and being proactive in communicating before the new flips were ready, collectors would not be responding like they have.

It's interesting (to me) that Leon is essentially being the spokesperson for SGC on many of these changes. SGC has the love of the pre-war collecting crowd. It would not have taken much to roll out these changes in an engaging way. The "surprise" factor on the announcement, along with the general lack of communication is what has largely pissed off this group of collectors, in my opinion.

m

For the most part I agree on your take on SGC. but not Leon.
Leon is doing his best to represent the N54 crowd & his engagement in discussions with SGC may be a win win for members here & SGC .
if the poll here resembles other non N54 SGC's customers SGC would be making an error in their business model with a change most loyal customers don't like.
My fingers are crossed Leon's efforts on our behalf pay off.
I wish my emails to SGC received a response