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  #1  
Old 02-19-2014, 11:27 PM
MyGuyTy MyGuyTy is offline
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Quote:
Originally Posted by the 'stache View Post
Ultimately, I think if a person is happy with the purchase they make, that's all that matters.
That's it right there, as long as you're happy, who cares. Everybody at some point or another nowadays is gonna overpay for a card they need. Pretty much unless you're one of those lucky "timing" collectors who amassed an extensive collection of tough cards prior to the turn of the 21st century (before the stratospherical boom in values), you're gonna shell out a pretty penny for almost every toughie.
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  #2  
Old 02-20-2014, 06:09 AM
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Mike Denero is a great guy and his service is top notch. If you don't like his prices, then don't buy/look at his auctions.

Jeff Barker
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  #3  
Old 02-20-2014, 06:51 AM
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As a small business owner, I was taught that you compete in one of three ways: price, quality, or service.

Some sellers offer crappy scans, poor or no descriptions, and/or poor delivery so their cards go for lower prices. They get their listings up fast and may spend less time and money shipping but because of that they make less per card. Fine.

Other sellers take the time to offer detailed descriptions, great scans, and overall excellent service. They charge more because their service is worth more.

I think quality is where things get murky in the sportscard business. A psa 5 is a psa 5 (mostly) so there just isn't much leeway in what a seller can expect to get. I think this is where some sellers frustrate their potential buyers and overestimate the value of their service.

A seller, however, can compete on ebay with quality with raw cards by accurately and consistently grading their own cards. Don't we all hate the sellers who call their cards NM only to zoom in see four rounded corners as opposed to the sellers who accurately grade their cards? If I was to sell raw cards on ebay I would intentionally, at least at first, undergrade my listings just to establish my business. I often wonder why more sellers don't take that approach.
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  #4  
Old 02-20-2014, 07:00 AM
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iwantitiwinit iwantitiwinit is offline
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Guys I think I should clarify what I am curious about besides me personally finding it a nuisance that items are listed over and over (again it is everyone's right to list a card as many times as they like). From a practical and cost standpoint isn't it expensive to list a card several times a month with a buy it now? Would think that cost would cut into margins pretty severely.

Last edited by iwantitiwinit; 02-20-2014 at 07:00 AM.
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  #5  
Old 02-20-2014, 07:06 AM
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Quote:
Originally Posted by SAllen2556 View Post
As a small business owner, I was taught that you compete in one of three ways: price, quality, or service.

...
I was in outside, straight commission IT sales for over 20 yrs until 2 yrs ago. Your first statement above immediately made me laugh. I always ALWAYS competed on at least price. I had some of the same customers for that whole 20 years as I (think) I gave them good service.

My old adage (that I stole from somewhere) when talking about price was...

OK Mr. Customer, you can only ever, in life, get 2 out of 3 of these, so pick 2

Service, Price, Quality

And to the sales folks on the board, think about that a few minutes and it's usually true.



And back to Mike Denero for a minute. I think his prices are only a bit high and I also think he has a very good eye for nice cards. Most of his cards are nice for the grade. He used to be on the board and was a very friendly guy,.

.
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Last edited by Leon; 02-20-2014 at 09:49 AM.
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  #6  
Old 02-20-2014, 09:45 AM
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Quote:
Originally Posted by Leon View Post
I was in outside, straight commission IT sales for over 20 yrs until 2 yrs ago. Your first statement above immediately made me laugh. I always ALWAYS competed on at least price. I had some of the same customers for that whole 20 years as I (think) I gave them good service.

My old adage (that I stole from somewhere) when talking about price was...

OK Mr. Customer, you can only ever, in life, get 2 out of 3 of these, so pick 2..

Service, Price, Quality

And to the sales folks on the board, think about that a few minutes and it's usually true.



And back to Mike Denero for a minute. I think his prices are only a bit high and I also think he has a very good eye for nice cards. Most of his cards are nice for the grade. He used to be on the board and was a very friendly guy,.

.
You're absolutely right. Having just finished a customer service and sales class last semester this mantra was taught to us in both. Hardly anyone can provide a customer with everything they would like. Set up your business in a way where customers leave happy and they will look over your weaknesses and focus on your strengths.
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Last edited by Leon; 02-20-2014 at 09:48 AM.
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  #7  
Old 02-20-2014, 09:51 AM
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Quote:
Originally Posted by t206trader View Post
You're absolutely right. Having just finished a customer service and sales class last semester this mantra was taught to us in both. Hardly anyone can provide a customer with everything they would like. Set up your business in a way where customers leave happy and they will look over your weaknesses and focus on your strengths.
I accidentally edited my quote in your post, sorry about that. Although I did go back and edit my response to be a little more clear. (they are the same now). It didn't change anything...

Price, Quality, Service....pick 2
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  #8  
Old 02-20-2014, 09:55 AM
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Quote:
Originally Posted by MyGuyTy View Post
That's it right there, as long as you're happy, who cares. Everybody at some point or another nowadays is gonna overpay for a card they need. Pretty much unless you're one of those lucky "timing" collectors who amassed an extensive collection of tough cards prior to the turn of the 21st century (before the stratospherical boom in values), you're gonna shell out a pretty penny for almost every toughie.

I totally agree with this.


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  #9  
Old 02-20-2014, 12:45 PM
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I purchased a card from Mike last year. The guy has quality stuff.

He allowed me to set up a layaway plan with a small down payment and pay it off over 6 months. It allowed me to buy a card that wasn't within my budget. I know I paid a little more than it was worth, but I was very happy with this arrangement.

Dav1d Sh1p$ey
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  #10  
Old 02-20-2014, 01:48 PM
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Quote:
Originally Posted by slipk1068 View Post
I purchased a card from Mike last year. The guy has quality stuff.

He allowed me to set up a layaway plan with a small down payment and pay it off over 6 months. It allowed me to buy a card that wasn't within my budget. I know I paid a little more than it was worth, but I was very happy with this arrangement.

Dav1d Sh1p$ey
That's pretty cool, David

I think Mike is one of the good guys and although, I too, get annoyed sometimes when every other day his stuff pops up as a newly listed item, it doesn't necessarily bother me to the point where I'm upset. There are about a million other things/people on eBay that I'd rather point out than Mike Denero...but I see where you're coming from, Bob.
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  #11  
Old 02-20-2014, 01:57 PM
Moonlight Graham Moonlight Graham is online now
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I too have had several great experiences with Mike Denero. His prices to me are only slightly higher but like others have said, his cards are really nice. Now Dean's Cards on the other hand, his prices are just plain crazy. I don't know if he ever sells anything, but it is annoying seeing his listings over and over. Just my two cents.

Joe Kemmett
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  #12  
Old 02-20-2014, 02:17 PM
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Now Dean's Cards on the other hand, his prices are just plain crazy.

http://www.ebay.com/itm/1909-T206-Pi...item5d498c3f5c
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  #13  
Old 02-20-2014, 02:43 PM
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and in a free marketplace one is entitled to ask what they want for their stuff. There are 2 cards I need for my set he has had listed at least 3 years but I believe it's even more than that. I once made an offer on one of the cards and he was kind enough to at least reply. They are all listed about double the going rate. I doubt it cost more than a few dollars to offer these cards on eBay from his store over the entire 3+ years listing. Such listings IMHO devalue the eBay site overall when multiplied times the number of sellers and items that over time clog up what began as an AUCTION site. Buyers become frustrated, buy less, sellers list less or BIN at even higher levels, eventually the overall number of people that like to "collect" is diminshed as they are impacted by availabilty, price, and frustration issues. Just look at almost any collectibles category on FeeBay and you'll likely find only about 10-15% of listings are in auction format - a format that made them king in the collectible market.
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  #14  
Old 02-20-2014, 02:53 PM
CMIZ5290 CMIZ5290 is offline
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Absolutely ridiculous....
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  #15  
Old 02-20-2014, 04:24 PM
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And the auction title is mislabeled "Bill" Durham. No wonder is hasn't gotten any bids.



Ken Cohen
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  #16  
Old 02-20-2014, 06:37 PM
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I'm curious, if someone contacted him and asked him if he would take $75 for it, would he counteroffer, or accept it immediately?
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