Why I'm just about through with eBay

[glchen]

As others have said, ebay now automatically opens cases just when you ask questions to sellers. Buyers often aren't even aware that they're opening cases. I had this happen before also when I just wanted to see if the seller had a tracking # for me, and ebay automatically opened a case.

[tbob]

Originally Posted by glchen

As others have said, ebay now automatically opens cases just when you ask questions to sellers. Buyers often aren't even aware that they're opening cases. I had this happen before also when I just wanted to see if the seller had a tracking # for me, and ebay automatically opened a case.

It turns out that exactly what happened. An impatient buyer wanted to know if the package had been shipped yet and by clicking the button to "contact seller", she accidentally and unknowingly opened a case. Today she closed it and apologized to me.
I still long for the old days on eBay before the current regime took over with all their new programs and ideas

[ibuysportsephemera]

I have been selling on eBay since 1997, have 2 stores (one opened in the last 6 months) and perfect feedback in both. eBay's constant changes drive me crazy but if I am being objective, about 70% of their changes make sense from a business point of view.

I am not a defender of eBay and I am not posting this to be argumentative BUT....please tell me where else you can reach millions of people who are looking for the type of items that most of us sell? Also, since eBay has gone more to a pay when you sell model, 10 to 15% including paypal fees doesn't feel that expensive. If you had a B&M store, you would be paying a lot more than 10 to 15% operational overhead. AND every business has a handful of customers who are a PITA. Why would you expect that handful of customers on eBay to be different?

Jeff

[Leon]

Originally Posted by ibuysportsephemera

I have been selling on eBay since 1997, have 2 stores (one opened in the last 6 months) and perfect feedback in both. eBay's constant changes drive me crazy but if I am being objective, about 70% of their changes make sense from a business point of view.

I am not a defender of eBay and I am not posting this to be argumentative BUT....please tell me where else you can reach millions of people who are looking for the type of items that most of us sell? Also, since eBay has gone more to a pay when you sell model, 10 to 15% including paypal fees doesn't feel that expensive. If you had a B&M store, you would be paying a lot more than 10 to 15% operational overhead. AND every business has a handful of customers who are a PITA. Why would you expect that handful of customers on eBay to be different?

Jeff

+1 Spot on. No place else has the amount of eyes on an auction than ebay. And anyone that has owned any kind of brick and mortar business understands the expenses involved, and there are many. Unfortunately ebay makes changes that stifle business in the name of trying to be more profitable.