Heritage Platinum Night

[jboosted92]

Originally Posted by sports-rings

Heritage gets ripped a lot on this board, but I consider them one of the better auction houses. They and some other auction companies realize superior selling prices due to their marketing or abilities to generate interest outside the hobby.

Unfortunately, as a business owner, Ethics and Business I see time and time again, get further apart. Ethics is at the core of our business and how we treat others and our employees. The "fine line" when you look at a Heritage or ANY auction house who is doing business ( Business = work to create revenue ) while the industry itself has holes (Industry = fakes, forging..etc), you have 2 things that will never mesh, until an ISO9001 type party exists to protect business owner and buyer.

[Forever Young]

Originally Posted by jboosted92

Unfortunately, as a business owner, Ethics and Business I see time and time again, get further apart. Ethics is at the core of our business and how we treat others and our employees. The "fine line" when you look at a Heritage or ANY auction house who is doing business ( Business = work to create revenue ) while the industry itself has holes (Industry = fakes, forging..etc), you have 2 things that will never mesh, until an ISO9001 type party exists to protect business owner and buyer.

100 percent correct. It gets tiresome seeing the same people rip Heritage..psa..jsa.. over and over and over again. I actually believe they want/strive to be the highest standard in an imperfect industry. What makes it more ridiculous, is many of the people criticizing these institutions are far from perfect themselves(glass houses).
No one likes backseat drivers...particularly those without a license.

[travrosty]

Originally Posted by Forever Young

100 percent correct. It gets tiresome seeing the same people rip Heritage..psa..jsa.. over and over and over again. I actually believe they want/strive to be the highest standard in an imperfect industry. What makes it more ridiculous, is many of the people criticizing these institutions are far from perfect themselves(glass houses).
No one likes backseat drivers...particularly those without a license.

If they wanted to strive to the highest standard in the industry, they would take steps to prevent the glaring mistakes. they don't do that, which tells me they aren't serious in getting it right.

heritage insisted on tagging auction items that were up for live internet bidding with a jsa auction loa when jsa hadnt seen the items yet. that is not striving for anything. they only changed their minds when people complained and got banned from heritage. heritage's excuse at the time is that it would cost too much money to fix and that is how big auction houses do business and that the little guy wouldn't understand that. It cost too much to fix?? This is Heritage with hundreds of millions in sales.

jsa and psa still don't fix their mistakes, they don't hire enough authenticators, they don't spend enough time on autographs, they don't tell you who looks at the autograph. they don't show exemplars, they don't tell you exactly why the autograph failed. how is any of this striving for the highest standard? and where is my glass house?

autograph authentication can be done in a positive way with reforms and accountability, but I haven't seen it yet. I am not against autograph authentication, just the way it is being done now.

[Leon]

Originally Posted by travrosty

If they wanted to strive to the highest standard in the industry, they would take steps to prevent the glaring mistakes. they don't do that, which tells me they aren't serious in getting it right.

heritage insisted on tagging auction items that were up for live internet bidding with a jsa auction loa when jsa hadnt seen the items yet. that is not striving for anything. they only changed their minds when people complained and got banned from heritage. heritage's excuse at the time is that it would cost too much money to fix and that is how big auction houses do business and that the little guy wouldn't understand that. It cost too much to fix?? This is Heritage with hundreds of millions in sales.

jsa and psa still don't fix their mistakes, they don't hire enough authenticators, they don't spend enough time on autographs, they don't tell you who looks at the autograph. they don't show exemplars, they don't tell you exactly why the autograph failed. how is any of this striving for the highest standard? and where is my glass house?

autograph authentication can be done in a positive way with reforms and accountability, but I haven't seen it yet. I am not against autograph authentication, just the way it is being done now.

People don't generally get banned for questioning a Heritage policy or auction lot. They usually get banned for acting like idiots. I know Chris fairly well, and while he might be a bit stubborn (hi Chris), he is fair. If anyone gets banned it's not for politely calling their attention to something. And I am not going to debate it. I know Chris well enough to know.....

[Runscott]

Originally Posted by Leon

People don't generally get banned for questioning a Heritage policy or auction lot. They usually get banned for acting like idiots. I know Chris fairly well, and while he might be a bit stubborn (hi Chris), he is fair. If anyone gets banned it's not for politely calling their attention to something. And I am not going to debate it. I know Chris well enough to know.....

Agreed. Chris has bent over backward most of the time to resolve issues/answer questions, and I'm not one of Heritage's huger customers.

I'm sure there are a few who have been banned for things that didn't involve being an idiot. I only say that (not knowing details) because I know a few "non idiots" who have been banned by auction houses. It could just be a matter of poking them in the eye repeatedly until at some point they want to break your finger.

[RichardSimon]

What I found interesting has already been pointed out on another website. (HOS)
The Jackie Robinson single signed baseball was the only autograph item in the Heritage auction that did not have two COA's. It only had a JSA COA.
And when someone submitted it to PSA Quick Opinion they came back as "likely not authentic." Did PSA see this ball before the auction went online? They saw every other item in the auction. If they saw the ball I would speculate that they turned it down.
I forget which auction house was selling a single signed Mathewson baseball recently. It had a JSA COA with it. But the auction house, in their description, did state that PSA examined the ball and did not think it was authentic. That differs from what might have happened at Heritage. Did PSA see this baseball before the auction went online? Just askin'.
I would not give an opinion on this ball myself unless I had it in hand and had time to examine it carefully.
(I am already banned by Heritage).

[BigJJ]

The difference between the good guys and the bad guys is that the good guys -try- to get it right.
They may come up short on a percentage of items, but they try on their lots. There are bad guys out there who do not try, or worse, puposely mislead. Heritage tries hard, good guys in my eyes.
It is odd in this business/hobby that sometimes there is a relatively benign disagreement, that turns into a feud - without end. Didnt you hear Ben Affleck the other night, get rid of the grudges!
Wish some of the good guys here and the good guys at Heritage could just talk things through, perhaps bans be lifted, and all could move forward positively - and that angst, if any, be directed by all parties against the few really bad apples, who are -currently- (not in the past) -but currently- causing financial and other harm to others through fraudulent action.
Best
J

[Forever Young]

Originally Posted by travrosty

If they wanted to strive to the highest standard in the industry, they would take steps to prevent the glaring mistakes. they don't do that, which tells me they aren't serious in getting it right.

heritage insisted on tagging auction items that were up for live internet bidding with a jsa auction loa when jsa hadnt seen the items yet. that is not striving for anything. they only changed their minds when people complained and got banned from heritage. heritage's excuse at the time is that it would cost too much money to fix and that is how big auction houses do business and that the little guy wouldn't understand that. It cost too much to fix?? This is Heritage with hundreds of millions in sales.

jsa and psa still don't fix their mistakes, they don't hire enough authenticators, they don't spend enough time on autographs, they don't tell you who looks at the autograph. they don't show exemplars, they don't tell you exactly why the autograph failed. how is any of this striving for the highest standard? and where is my glass house?

autograph authentication can be done in a positive way with reforms and accountability, but I haven't seen it yet. I am not against autograph authentication, just the way it is being done now.

Travis, how do you suggest they fix mistakes?? It is an opinion.. The buyer is ultimately responsible for purchasing the item. I do think psa and jsa get it right more than most anyone else out there who actually give an opinion. It is not an exact science .. It is an opinion. They are under no obligation to show anyone their methods. Do you issue coas?

[cubsfan-budman]

Originally Posted by Forever Young

Travis, how do you suggest they fix mistakes?? It is an opinion.. The buyer is ultimately responsible for purchasing the item. I do think psa and jsa get it right more than most anyone else out there who actually give an opinion. It is not an exact science .. It is an opinion. They are under no obligation to show anyone their methods. Do you issue coas?

He explained in his post how they fix their mistakes...revealing methods was only one of a longer list of ways they could do so...and I don't think "showing exemplars" is really revealing their methods as much as proving that they actually have exemplars of some very obscure autographs that they claim to authenticate.

[Forever Young]

Originally Posted by cubsfan-budman

He explained in his post how they fix their mistakes...revealing methods was only one of a longer list of ways they could do so...and I don't think "showing exemplars" is really revealing their methods as much as proving that they actually have exemplars of some very obscure autographs that they claim to authenticate.

Christian,

Thanks for your response but I think Travis can speak for himself???.. or at least he has in the past. Showing exemplars and methods is NOT fixing mistakes at all IMO. They really do not have to prove anything. If you do not think the item is real, don't buy it.

Ben