Heritage Platinum Night

[Leon]

Originally Posted by travrosty

If they wanted to strive to the highest standard in the industry, they would take steps to prevent the glaring mistakes. they don't do that, which tells me they aren't serious in getting it right.

heritage insisted on tagging auction items that were up for live internet bidding with a jsa auction loa when jsa hadnt seen the items yet. that is not striving for anything. they only changed their minds when people complained and got banned from heritage. heritage's excuse at the time is that it would cost too much money to fix and that is how big auction houses do business and that the little guy wouldn't understand that. It cost too much to fix?? This is Heritage with hundreds of millions in sales.

jsa and psa still don't fix their mistakes, they don't hire enough authenticators, they don't spend enough time on autographs, they don't tell you who looks at the autograph. they don't show exemplars, they don't tell you exactly why the autograph failed. how is any of this striving for the highest standard? and where is my glass house?

autograph authentication can be done in a positive way with reforms and accountability, but I haven't seen it yet. I am not against autograph authentication, just the way it is being done now.

People don't generally get banned for questioning a Heritage policy or auction lot. They usually get banned for acting like idiots. I know Chris fairly well, and while he might be a bit stubborn (hi Chris), he is fair. If anyone gets banned it's not for politely calling their attention to something. And I am not going to debate it. I know Chris well enough to know.....

[Runscott]

Originally Posted by Leon

People don't generally get banned for questioning a Heritage policy or auction lot. They usually get banned for acting like idiots. I know Chris fairly well, and while he might be a bit stubborn (hi Chris), he is fair. If anyone gets banned it's not for politely calling their attention to something. And I am not going to debate it. I know Chris well enough to know.....

Agreed. Chris has bent over backward most of the time to resolve issues/answer questions, and I'm not one of Heritage's huger customers.

I'm sure there are a few who have been banned for things that didn't involve being an idiot. I only say that (not knowing details) because I know a few "non idiots" who have been banned by auction houses. It could just be a matter of poking them in the eye repeatedly until at some point they want to break your finger.

[RichardSimon]

What I found interesting has already been pointed out on another website. (HOS)
The Jackie Robinson single signed baseball was the only autograph item in the Heritage auction that did not have two COA's. It only had a JSA COA.
And when someone submitted it to PSA Quick Opinion they came back as "likely not authentic." Did PSA see this ball before the auction went online? They saw every other item in the auction. If they saw the ball I would speculate that they turned it down.
I forget which auction house was selling a single signed Mathewson baseball recently. It had a JSA COA with it. But the auction house, in their description, did state that PSA examined the ball and did not think it was authentic. That differs from what might have happened at Heritage. Did PSA see this baseball before the auction went online? Just askin'.
I would not give an opinion on this ball myself unless I had it in hand and had time to examine it carefully.
(I am already banned by Heritage).

[BigJJ]

The difference between the good guys and the bad guys is that the good guys -try- to get it right.
They may come up short on a percentage of items, but they try on their lots. There are bad guys out there who do not try, or worse, puposely mislead. Heritage tries hard, good guys in my eyes.
It is odd in this business/hobby that sometimes there is a relatively benign disagreement, that turns into a feud - without end. Didnt you hear Ben Affleck the other night, get rid of the grudges!
Wish some of the good guys here and the good guys at Heritage could just talk things through, perhaps bans be lifted, and all could move forward positively - and that angst, if any, be directed by all parties against the few really bad apples, who are -currently- (not in the past) -but currently- causing financial and other harm to others through fraudulent action.
Best
J

[sports-rings]

perhaps bans be lifted

Guys at Heritage, if you are reading this, as an occasional consigner, nothing irks me more than your banning of collectors.

Do you ever wonder, that when banishments are discussed on this site and others, that potential consigners wiill be discouraged from putting their items into your auctions?

Why in the world would a consigner wish to limit the bidding universe, just because someone said or did something you felt put your auction house in a bad light? Once they are banned, they continue to post negative comments anyway.

And for the record, I'm glad you banish non payers, but that's not what I'm talking about in this post.

[Runscott]

I don't understand what banning anyone accomplishes, but I'm not privy to details - if the banned also caused problems after purchasing that resulted in issues for consignors, and it looked like they would continue to do so, then it makes sense. But bitching and griping and complaining is not a good reason.

Regarding the Robinson item, perhaps PSA is just at judging something to be bad, as they are the other way around. In other words, it makes no difference whether or not they liked the item.

[RichardSimon]

Originally Posted by Runscott

I don't understand what banning anyone accomplishes, but I'm not privy to details - if the banned also caused problems after purchasing that resulted in issues for consignors, and it looked like they would continue to do so, then it makes sense. But bitching and griping and complaining is not a good reason.

Regarding the Robinson item, perhaps PSA is just at judging something to be bad, as they are the other way around. In other words, it makes no difference whether or not they liked the item.

My comment about the Robinson ball was meant to question whether or not Heritage was acting in an open manner. Every autograph item they sold had two certs. except this ball. And then when PSA was allegedly asked about the ball they deemed it probably not authentic. One auction house was totally open about this when it happened to them. If it did happen to Heritage, why were they not open about it? They try to create the impression that two TPA's examine their items, which is apparently what does happen. But when one TPA might have deemed it to be not authentic, they still went with the item.
And what if their buyer sends the ball to PSA and it is deemed not authentic. What would have happened then?