eBay nonpaying bidder strikes

[kmac32]

Originally Posted by thecatspajamas

In my personal experience, that would be EVERY time. I have never had a buyer state a reasonable complaint and then be so disgusted with my proposed resolution that they still left negative or neutral feedback. They either don't communicate at all and blindside you with the neg, or have some unreasonable demand and aren't happy with a reasonable response. (As in, what do you mean you'll refund my payment plus shipping costs if I return it? I want to keep it AND get my money back!) I will never understand buyers who would rather neg a seller over some issue rather than bother asking them to make it right.

Edited to add: Supposedly now a buyer has to have communicated with the seller before eBay will allow them to leave a negative. But there's no distinction between a buyer messaging you to actually try to work it out and them sending you a message with nothing but a frowny face in it.

The three strikes rule may or may not be in effect, but it's never been 3 strikes EVER. There has always been a window that the strikes have to occur in, and you can never tell who else actually filed complaints when, so it would be very easy for eBay to fudge or disregard the rule of 3 for whatever reason. It's always lots of assurances that they take these things seriously and aUre looking into it, but never any transparent action taken, so who knows how many complaints have to pile up before someone gets booted. I suspect it has much more to do with whether eBay is getting paid than the seller.

Lance,

Isn't that the truth on all you said. eBay can see all the messages sent through their system so it would take a little effort ( very little effort) to verify facts. If the message facts warrant reasonable grounds to leave negative then fine. If the facts indicate the buyer is being unreasonable, then no negative feedback can be left. But that would make too much sense.