Legendary Winnings

[e107collector]

Leon, well said.

I too, have only good things to say about Legendary/Mastro. I'm sure if you called their office, and questioned the shipping fee, they can at least review the amount for you. It's possible it may have been a computer error.

In 2007, when I won the Lionel Carter E90-2 set from Mastro, I asked Doug Allen as to why the cards weren't slabbed by SGC or pedigreed with Lionel's name. They were being sold raw. He told me that it may have been an oversight, and Mastro sent the entire set to SGC for me to have each card graded and pedigreed at no cost! That is great customer service in my book!

Tony

[Jlighter]

Originally Posted by e107collector

Leon, well said.

I too, have only good things to say about Legendary/Mastro. I'm sure if you called their office, and questioned the shipping fee, they can at least review the amount for you. It's possible it may have been a computer error.

In 2007, when I won the Lionel Carter E90-2 set from Mastro, I asked Doug Allen as to why the cards weren't slabbed by SGC or pedigreed with Lionel's name. They were being sold raw. He told me that it may have been an oversight, and Mastro sent the entire set to SGC for me to have each card graded and pedigreed at no cost! That is great customer service in my book!

Tony

While that is good customer service, you did spend a Decent amount of money on, like a dozen cards. I'm also sure Legendary gets a great grading deal, so it wasn't a big deal on their part.

Just saying.

[Jlighter]

These auction houses send out literally thousands of items a year, do they not get some sort of discount with their shipping service?

[oldjudge]

Scott-how are your Legendary winnings typically shipped? When you go into the FedEx or UPS web site, what does it come up with for shipping costs?

Peter-what did you buy and what were the shipping costs? You are obviously incensed at your treatment but you have provided no details as to what the issue actually is.

[oldjudge]

Jake-that seems to be a question for Bob. Is the auction house program that calculates shipping using their corporate rate or the rate that you or I walking in off the street would pay? I would hope that it is the former.

[ullmandds]

I wouldnt say im incensed at my treatment...i guess when you pay 14g's for a card...then i see the 19.5%bp...then 100 for shipping...it just seems excessive to me...i presume its mainly for insurance?!

[cubsfan-budman]

It's partially the insurance:

21. All invoices include shipping and insurance charges. The shipping charge is based on calculated FedEx Ground service (with signature required) and includes a $5 handling fee. The insurance is calculated based on the value of the material, 30¢ per $100, and adjusted after each $1,000 increment to the next $1,000 level. Therefore, $1,000 invoice has an insurance charge of $3, and an invoice over $1,000 has an insurance charge of $6, and so on.

[Runscott]

Originally Posted by oldjudge

Scott-how are your Legendary winnings typically shipped? When you go into the FedEx or UPS web site, what does it come up with for shipping costs?

Peter-what did you buy and what were the shipping costs? You are obviously incensed at your treatment but you have provided no details as to what the issue actually is.

I don't remember, but I generally win a bit more when I bid with them, so the packages are justifiably larger than this one should be. I'll re-post here after it arrives.

[Exhibitman]

Jay, that is correct if the auction house is paying for insurance via the USPS. However, any business can purchase a policy that covers shipping on a blanket basis, not item by item, under any carrier that provides delivery proof [USPS, Fed Ex, UPS, etc.]. No well-run merchant would spend money per item when a blanket policy would provide the same coverage for a far lesser price, unless a decision has been made to externalize the costs. However, Fed Ex Ground's insurance [its Declared Value surcharge] is not the rate stated in the post in this thread--it changes every $100 [I just ran a cost analysis with Fed Ex on its web site to ship from LA to NYC on a 1# package at values from $100 to $1,000 and it doesn't match those figures]. What I suspect is really going on is one of two things:

(1) The auction house is externalizing the cost of the insurance by using a formula that doesn't represent actual costs of insurance actually purchased; or

(2) The auction house is externalizing a flat cost of a blanket insurance policy by utilizing a formula in its cost accounting.

Neither is per se "good" or "bad" in and of itself, but both are strategies designed to externalize a cost that may be non-existent or internal and unrelated to the rate charged. Now, whether that cost is real or not depends on the precise nature of the coverage that the auction house has. Normally, a policy that covers the consignments while in the hands of the auction house will either have a bulit-in shipping coverage or a rider that covers it for a separate flat fee.

[Jlighter]

I for one honestly believe this is a source of revenue for the auction house, unless someone has direct proof otherwise I'm still gonna believe it.