eBay / PayPal refunds when item shows delivered?

[jchcollins]

Apologies if this got too detailed or if I came off like I was trying to screw / disenfranchise the seller, eBay or anyone else. At the end of the day I was interested in getting refunded from eBay because of their policy and what it says. It says I’m due a refund if I don’t get the item, not that I’m out of luck if it is scanned delivered and really was not. In the end they agreed. If you guys don’t see it that way, I’m cool with that. I posted this here because you folks are the most knowledgeable IMO on these kinds of matters as it involves cards and collectibles. I would be remiss in not highlighting my huge lessons learned: Yes, a P.O. Box or simply having my stuff delivered to my house is likely the way to go and will save if nothing else the risk of the additional touchpoint w/ the office mailroom scenario. Two, it was a good lesson in how eBay operates and what they require in complex situations. I wouldn’t necessarily disagree that I got lucky, and will not expect them to be so accommodating next time. For what it is worth, I would have accepted their decision and moved on if it had come down differently. Thanks.


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