eBay / PayPal refunds when item shows delivered?

[jchcollins]

Apologies if this got too detailed or if I came off like I was trying to screw / disenfranchise the seller, eBay or anyone else. At the end of the day I was interested in getting refunded from eBay because of their policy and what it says. It says I’m due a refund if I don’t get the item, not that I’m out of luck if it is scanned delivered and really was not. In the end they agreed. If you guys don’t see it that way, I’m cool with that. I posted this here because you folks are the most knowledgeable IMO on these kinds of matters as it involves cards and collectibles. I would be remiss in not highlighting my huge lessons learned: Yes, a P.O. Box or simply having my stuff delivered to my house is likely the way to go and will save if nothing else the risk of the additional touchpoint w/ the office mailroom scenario. Two, it was a good lesson in how eBay operates and what they require in complex situations. I wouldn’t necessarily disagree that I got lucky, and will not expect them to be so accommodating next time. For what it is worth, I would have accepted their decision and moved on if it had come down differently. Thanks.


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[Jim65]

Originally Posted by jchcollins

Apologies to all if this got too detailed or if I came off like I was trying to screw / disenfranchise the seller, eBay or anyone else. At the end of the day I was interested in getting refunded from eBay because of their policy and what it says. It says I’m due a refund if the package is not delivered, not that I’m out of luck if it is scanned delivered and really was not. In the end they agreed. If you guys don’t see it that way, I’m cool with that. I posted this here because you folks are the most knowledgeable IMO on these kinds of matters as it involves cards and collectibles. I would be remiss in not highlighting my huge lessons learned: Yes, a P.O. Box or simply having my stuff delivered to my house is likely the way to go and will save if nothing else the risk of the additional touchpoint w/ the office mailroom scenario. Two, it was a good lesson in how eBay operates and what they require in complex situations. I wouldn’t necessarily disagree that I got lucky, and will not expect them to be so accommodating next time. For what it is worth, I would have accepted their decision and moved on if it had come down differently. Thanks.


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I had a PO box for years and it was great. Packages never sit out in the rain or snow, never worry about porch pirates and packages usually get scanned as delivered when you pick them up and your mail is usually available around 10AM.

If you go that route, get the smallest size possible, they put a notice in your box when something doesn't fit.

[999Tony]

Insurance companies routinely require police reports before paying out on a claim. So do credit card companies re fraud etc. often the police don’t have the resources to investigate.

[tsalem]

Originally Posted by Jim65

I had a PO box for years and it was great. Packages never sit out in the rain or snow, never worry about porch pirates and packages usually get scanned as delivered when you pick them up and your mail is usually available around 10AM.

If you go that route, get the smallest size possible, they put a notice in your box when something doesn't fit.

The down side, I have a package showing delivered to my Po Box. Most likely the the person sticking envelopes/packages in the boxes gave my package to the wrong box. Now I am in the middle of mess with my local PO