What Do You Do?

lharri3600 · #1 04-29-2013, 02:23 PM

Asking your opinion on this one.
Buyer buys the card,sends in for grading, then demands his costs for shipping both ways and grading fee. My question to the buyer was this, "Why would you send a card for grading when it is clearly stated in bold red type trimmed"?
http://www.ebay.com/itm/350755215307...84.m1561.l2649

auggiedoggy · #2 04-29-2013, 02:32 PM

Quote:

Originally Posted by lharri3600

Asking your opinion on this one.
Buyer buys the card,sends in for grading, then demands his costs for shipping both ways and grading fee. My question to the buyer was this, "Why would you send a card for grading when it is clearly stated in bold red type trimmed"?
http://www.ebay.com/itm/350755215307...84.m1561.l2649

There is no reason to refund this person one red cent! The buyer is being unreasonable. Clearly, this buyer didn't read the item description where You stated that the card was trimmed.

What was the buyer's response to your question?

tcdyess · #3 04-29-2013, 02:34 PM

clearly on the buyer here..... not sure why he would even come back?

bobbyw8469 · #4 04-29-2013, 02:38 PM

On the buyer here. Auction clearly states the card is trimmed. He would have never gotten a numeric grade. Why didn't he get it slabbed as 'AUTHENTIC'?? I would not offer a refund. Did you ask him why he though a $400 card sold for only $30?

ullmandds · #5 04-29-2013, 02:43 PM

on a side note...larry...why do you show a t206 green cobb in the middle of the listing...this can only serve to confuse in my opinion?

Cardboard Junkie · #6 04-29-2013, 02:49 PM

A buyer would send a trimmed card to a TPG to have it authenticated, and slabbed as such. But why has the buyer come to you for postage and submission fee? I also am curious about the pic of the cobb in the middle of your listing. Dave

Paul S · #7 04-29-2013, 02:50 PM

Quote:

Originally Posted by ullmandds

on a side note...larry...why do you show a t206 green cobb in the middle of the listing...this can only serve to confuse in my opinion?

That was my second impression.

lharri3600 · #8 04-29-2013, 04:41 PM

Quote:

Originally Posted by ullmandds

on a side note...larry...why do you show a t206 green cobb in the middle of the listing...this can only serve to confuse in my opinion?

Just advertising that's all

Paul S · #9 04-29-2013, 02:49 PM

Maybe he was pissed off at the sp of the word 'Cheif'(sic)?

Jlighter · #10 04-29-2013, 02:50 PM

Quote:

Originally Posted by bobbyw8469

On the buyer here. Auction clearly states the card is trimmed. He would have never gotten a numeric grade. Why didn't he get it slabbed as 'AUTHENTIC'?? I would not offer a refund. Did you ask him why he though a $400 card sold for only $30?

How is this a $400 card?

DerekMichael · #11 04-29-2013, 04:58 PM

Quote:

Originally Posted by lharri3600

Asking your opinion on this one.
Buyer buys the card,sends in for grading, then demands his costs for shipping both ways and grading fee. My question to the buyer was this, "Why would you send a card for grading when it is clearly stated in bold red type trimmed"?
http://www.ebay.com/itm/350755215307...84.m1561.l2649

Hey Mr. Harris.

To be honest, I think that because you fully disclosed the fact that the card was trimmed, you should certainly not have to do anything for this person. I do not know if it is a simple case of them not reading the listing, but in my opinion that is their responsibility.

You did nothing wrong or immoral, and I ALWAYS have good experiences when I deal with you.

Some people are just tough!

Derek

jhs5120 · #12 04-29-2013, 05:50 PM

On a side note:

Is it common courtesy to advertise a card as trimmed in the title if it is known to be trimmed?

slidekellyslide · #13 04-29-2013, 05:54 PM

Quote:

Originally Posted by jhs5120

On a side note:

Is it common courtesy to advertise a card as trimmed in the title if it is known to be trimmed?

It should be. You're wasting a prospective buyer's time by making him click on the auction to find out that it has been trimmed. With that said I still don't think Larry should refund this guy anything...you should always read the description on ebay.

Seattle799 · #14 04-29-2013, 06:13 PM

Is it just me or does that seem like a fast turnaround for grading?

Auction ends April 6th, ships on the 8th, he gets it on the 11th. Only 18 days between when he mails it to SGC, and gets it back?

(I'm assuming he sent it to SGC as PSA clearly would have graded it a 7)

KCRfan1 · #15 04-29-2013, 06:14 PM

Quote:

Originally Posted by jhs5120

On a side note:

Is it common courtesy to advertise a card as trimmed in the title if it is known to be trimmed?

Yes. I hate playing 20 questions with sellers who are not clear in a description and it's even worse when the reply to questions are vague. I do not understand why sellers are not more forth coming in accurate desctiptions, and clear in a listing. Prevents problems for both parties.

HercDriver · #16 04-29-2013, 06:52 PM

Personally, I think the whole negative feedback thing is overrated. If somebody has 100 positives and 1 negative, I could care less. In 101 transactions, you're always going to find that pain in the arse. It's the same guy who buys the hedge clipper at Wal-Mart, trims his hedges, then returns it. If I was a seller (which I'm not), I'd have it as a badge of honor that I didn't cave into jerks. Of course, with Ebay's policies slanted towards buyers, it makes it a bit tough. Which brings me back to why I'm not an Ebay seller...

Geno

Mark · #17 04-29-2013, 07:27 PM

I would refund him the price of the card and I'd throw in the original shipping charge. You could then tell eBay that you've handled it, and I don't see what more they could ask you to do. If there is negative feedback, don't worry about it. If you are able to annotate the negative feedback with a reply, do so. Everyone knows that eBay gives sellers no protection from irresponsible buyers.

D. Bergin · #18 04-29-2013, 11:35 PM

Quote:

Originally Posted by lharri3600

Asking your opinion on this one.
Buyer buys the card,sends in for grading, then demands his costs for shipping both ways and grading fee. My question to the buyer was this, "Why would you send a card for grading when it is clearly stated in bold red type trimmed"?
http://www.ebay.com/itm/350755215307...84.m1561.l2649

If the guy demanded you to pay his grading fee, and it was done through Ebay messages, that may be enough to get Ebay to delete any negative feedback he might leave.

They call it feedback extortion and it's one of the few things Ebay does to protect sellers. Asking for money back not related to the transaction, I believe falls under the "Feedback extortion" guidelines.

slidekellyslide · #19 04-30-2013, 07:30 AM

Quote:

Originally Posted by D. Bergin

If the guy demanded you to pay his grading fee, and it was done through Ebay messages, that may be enough to get Ebay to delete any negative feedback he might leave.

They call it feedback extortion and it's one of the few things Ebay does to protect sellers. Asking for money back not related to the transaction, I believe falls under the "Feedback extortion" guidelines.

Yep....let him leave the negative. Call ebay and show that he tried to extort you and then post his name on Net54 so we can avoid this idiot too.

esquiresports · #20 04-30-2013, 09:02 AM

Instead of at least trying to diffuse the situation, it seems like a majority of the suggestions are confrontational and likely to escalate things in a negative way. You offer a 14 day return. It has been 23 days (give or take). The sale was for $35. Shipping cost $4. Again, I would suggest offering a return of the card and shipping fees. Relist the card and put "trimmed" in the title. I understand the buyer's initial stance was completely unreasonable, but is this justification to react the same way? I would take the high road.

slidekellyslide · #21 04-30-2013, 09:38 AM

Quote:

Originally Posted by esquiresports

Instead of at least trying to diffuse the situation, it seems like a majority of the suggestions are confrontational and likely to escalate things in a negative way. You offer a 14 day return. It has been 23 days (give or take). The sale was for $35. Shipping cost $4. Again, I would suggest offering a return of the card and shipping fees. Relist the card and put "trimmed" in the title. I understand the buyer's initial stance was completely unreasonable, but is this justification to react the same way? I would take the high road.

How much do you sell on ebay? The buyer is an idiot...I agree that Larry should accept the return, but he shouldn't pay a cent more than the original sale price plus shipping.

D. Bergin · #22 04-30-2013, 10:11 AM

Yes, return for refund for original transaction price. Looks like the guy is fishing for more though, and his ID can easily be found in Larry's feedback left.

lharri3600 · #23 04-30-2013, 10:25 AM

Quote:

Originally Posted by slidekellyslide

How much do you sell on ebay? The buyer is an idiot...I agree that Larry should accept the return, but he shouldn't pay a cent more than the original sale price plus shipping.

You are right,
I do offer a 14 day return. However, like I stated earlier, why attempt to get a number grade when it is clearly stated the cards is trimmed? Is that someway
on me? Just asking. Had I not stated the condition I would give the full refund.

esquiresports · #24 04-30-2013, 11:43 AM

Quote:

Originally Posted by slidekellyslide

How much do you sell on ebay? The buyer is an idiot...I agree that Larry should accept the return, but he shouldn't pay a cent more than the original sale price plus shipping.

I think we are on the same page. I would not be willing to refund grading fees. To answer your question, I am not a high-volume seller on eBay the way I used to be long-ago. I sell maybe a couple dozen items a month on average with an average sales price of around $100.