What Do You Do?

[esquiresports]

Instead of at least trying to diffuse the situation, it seems like a majority of the suggestions are confrontational and likely to escalate things in a negative way. You offer a 14 day return. It has been 23 days (give or take). The sale was for $35. Shipping cost $4. Again, I would suggest offering a return of the card and shipping fees. Relist the card and put "trimmed" in the title. I understand the buyer's initial stance was completely unreasonable, but is this justification to react the same way? I would take the high road.

[slidekellyslide]

Originally Posted by esquiresports

Instead of at least trying to diffuse the situation, it seems like a majority of the suggestions are confrontational and likely to escalate things in a negative way. You offer a 14 day return. It has been 23 days (give or take). The sale was for $35. Shipping cost $4. Again, I would suggest offering a return of the card and shipping fees. Relist the card and put "trimmed" in the title. I understand the buyer's initial stance was completely unreasonable, but is this justification to react the same way? I would take the high road.

How much do you sell on ebay? The buyer is an idiot...I agree that Larry should accept the return, but he shouldn't pay a cent more than the original sale price plus shipping.

[D. Bergin]

Yes, return for refund for original transaction price. Looks like the guy is fishing for more though, and his ID can easily be found in Larry's feedback left.

[lharri3600]

Originally Posted by slidekellyslide

How much do you sell on ebay? The buyer is an idiot...I agree that Larry should accept the return, but he shouldn't pay a cent more than the original sale price plus shipping.

You are right,
I do offer a 14 day return. However, like I stated earlier, why attempt to get a number grade when it is clearly stated the cards is trimmed? Is that someway
on me? Just asking. Had I not stated the condition I would give the full refund.

[ullmandds]

just to play devils advocate...I bought a card from a hobby friend a year or two ago that was sold to me cheap...because it was trimmed. I recently saw it in a sgc 40 holder. Also...years ago I sold a sweet e106 that sgc rejected as trimmed...only to see it shortly thereafter in a sgc 70 holder.

It happens!!!!!!!

[Cardboard Junkie]

Originally Posted by lharri3600

You are right,
I do offer a 14 day return. However, like I stated earlier, why attempt to get a number grade when it is clearly stated the cards is trimmed? Is that someway
on me? Just asking. Had I not stated the condition I would give the full refund.

Hi Larry....Where did you say the buyer was trying to get a number grade? He may have just wanted it authenticated. Dave

[D. Bergin]

Originally Posted by lharri3600

You are right,
I do offer a 14 day return. However, like I stated earlier, why attempt to get a number grade when it is clearly stated the cards is trimmed? Is that someway
on me? Just asking. Had I not stated the condition I would give the full refund.

It really has nothing to do with being on you. Ebay will give the guy his money back if he returns it back to you and proves it with Delivery Confirmation.

14 day return policy doesn't really mean a whole lot to Ebay. They usually default to Paypal's policy, which is longer.

That said, just telling the guy you will only give him his original payment back when he returns the card, may be enough that he will just keep the card, and you can deal with any negative feedback if he had demanded additional money in his Ebay messages to you.

[esquiresports]

Originally Posted by lharri3600

You are right,
I do offer a 14 day return. However, like I stated earlier, why attempt to get a number grade when it is clearly stated the cards is trimmed? Is that someway
on me? Just asking. Had I not stated the condition I would give the full refund.

I think there is a very good chance he did not read the description when he bid, or read over it. This is not on you. My thinking is there is not a big transaction cost to taking the card back and listing it again.

[kmac32]

You are clearly dealing with an idiot. No way in Hell would I pay this idiots fees associated with grading. The card was stated as trimmed and the buyer knew this when purchasing the card. He hoped that the card would get through the cracks and that the graders would miss the trim. He gambled and lost plain and simply.

The only bad thing about this is that eBay allows this kind of idiot to post negative feedback. My wife had a situation with a buyer 6 months ago where she had listed a women's sweater for sale and a newbie buyer bought it. The sweater was listed as a large, tags showed large, pictures showed sweater was a large, and this idiot tried to say that the sweater was not a large as it didn't fit her. Not our fault that this most likely obese person couldn't fit into the sweater that was properly listed, but eBay allowed the feedback to stand even though it was not truthful. In this situation, we did not refund because it was listed correctly and the person who had bid up the item wouldn't have reversed the feedback left anyway.

You are in a no win situation so I would tell this guy to jump off a bridge. If he leaves negative feedback, reply to it so the world cand see how stupid he is and block him from bidding.

Kmac

[auggiedoggy]

The buyer is no newbie to eBay. His feedback is 6948. He is no idiot but he is a first class A-hole. I'm surprised that he doesn't have any negative feedback himself!!!

Refund his money and shipping and tell him to take a hike if he insists on screwing you out of the costs for grading. How nicely you tell him that, I'll leave up to you.

I'd lose the Cobb image. It has nothing to do with the item you were selling. Also, there is no need to put "TRIMMED" in the title. The title line is limited. That's why we have a description area for the details.

[t206hound]

In my opinion, there's only one instance where refunding grading costs would be warranted. That is the case where the seller explicitly states that the card is NOT trimmed and/or that the card is guaranteed to receive a numerical grade.

I play the grading game a lot. Try to buy (gamble) cards that I "think" will grade well and submit them. Sometimes I win, sometimes I lose, sometimes it rains. I've bought several raw T206s that ended up 5.5+; I've also bought several that were trimmed (including three in my latest submission). I chalk it up to playing the game... definitely not going to win them all.

The buyer (with that feedback) must know the game and certainly wouldn't have given Larry additional money had the card graded a 6.

[esquiresports]

Originally Posted by slidekellyslide

How much do you sell on ebay? The buyer is an idiot...I agree that Larry should accept the return, but he shouldn't pay a cent more than the original sale price plus shipping.

I think we are on the same page. I would not be willing to refund grading fees. To answer your question, I am not a high-volume seller on eBay the way I used to be long-ago. I sell maybe a couple dozen items a month on average with an average sales price of around $100.