My Heritage auction experience - Update

[rainier2004]

So i received my 1st of 2 lots today, 15 days after payemnt and s/h of $8.25.

http://sports.ha.com/c/item.zx?saleN...05&lotNo=41005

I contacted them prior to the lots and was told "consistent for the grade". The card comes nowhere near as bright inthe image, multiple small wrinkles hidden in the bs contrast and that lower left corner sure looks a lot worse than in the scan. I contact them and was told by Peter, a director, we can take it back for a 10% restocking fee! He refused to admit any error and said "its just your computer or monitor settings" on top of a lot of other bs...I WILL NEVER DO BUSINESS WITH THEM AGAIN. THEY ARE RUDE, INCOMPITENT AND SLOW AND LIVE BELOW EBAY STANDARDS! Yes Im cheap, impatient and critical but I would not accept this from ebay, let alone a major auction house. Let hear how out of line my attitude is, but I am awfully frustrated getting cards below their description and/or scans.

My 2 cents....

Steven Suckow - bash away boys