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#1
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Just wanted to give a thumbs-up endorsement to the people at Hunt auctions. I won a lot of 550+ cards in one of their previous auctions. When the lot arrived, it only contained 294 cards. I notified Hunt immediately, all the while thinking, how in the world can I prove to them that the lot was missing some cards. Well, luckily for me (and Hunt), they have an employee named Daisy. She immediately calmed my nerves, gave me the benefit of the doubt, paid the shipping fees to have the cards returned to Hunt, and a full refund check arrived at my door within a week. All this, for someone (me) who has only won a couple of items from Hunt within the past year. Hunt might not have the best website, but they sure have quality people working for them. If I ever run an auction house, first employee I'm trying to hire is Daisy.
Lovely Day... Last edited by iggyman; 01-13-2011 at 01:42 PM. |
#2
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It is always good to hear of good situations in the hobby, with all of the others we hear about. Thanks for the shout out for Hunts and Daisy, Iggy.
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Leon Luckey www.luckeycards.com |
#3
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I second that.
I have dealt with her once before too, and her customer service skills are out of this world.
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My collection: http://imageevent.com/vanslykefan |
#4
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On another note back in the olden days before it seems most people on here knew about Hunt's Internet/Phone auctions I'd always win lots that had stuff that wasn't even mentioned...and many times the lot would have gone for a lot more money if the item(s) had gotten a mention. It's a lot harder to find a bargain in those auctions anymore. Back to the topic though...I agree Hunt's customer service is second to none.
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Looking for Nebraska Indians memorabilia, photos and postcards |
#5
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Glad to hear of your positive experience, Ig. They do a superb job over at Hunt, don't they? From what I gather, Daisy ain't too partial to tapered-legged jeans. Just a head's up.
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#6
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I agree...I have dealt with Daisy numerous times, and she is top shelf! An absolute pleasure to deal with! I had a progam sold as authentic that was actually a reproduction. They took it back of course. I also have her send my wins a particular way (General Pickup at the local UPS facility). She is always more than happy to oblige! Anyway, that is my endorsement...
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#7
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I've yet to bid in a Hunt auction (that will change later this month), but I had contacted them about a card I knew they had possession of via e-mail. A couple of weeks went by, and I just assumed I wouldn't hear anything. But lo and behold, over the holiday week, I got an e-mail from Daisy, with an apology for not getting back sooner, confirmation that they did indeed have the card I referenced, that it would be in an auction starting mid-January, a lot number to look for, and simple-to-follow sign up instructions on how to become a bidder. Also a direct line number in case I had any questions. Great customer service for a first-time bidder who, with any luck, isn't going to be spending that much cash.
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#8
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I too have had the pleasure of dealing with Daisy on many occasions and she is a huge asset to Hunt's operations. Customer service skills are lacking within too many companies but you can rest assured that will not be the experience at Hunt's. He is lucky to have her.
Greg |
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