OUCH! Painful damage to a purchase while in transit

[bbcard1]

a lot of auction houses will not ship with glass for that very reason. sorry about your issue.

[tcdyess]

What a shame, such a beautiful piece.

[deebro041]

Sorry for your loss. I understand that can be truly heart breaking!!

[yanks12025]

Couldn't you have asked for a partial refund from the auction house or something.

[scooter729]

Originally Posted by yanks12025

Couldn't you have asked for a partial refund from the auction house or something.

When I first opened the package and saw some damage, I thought about trying to keep it and possibly negotiating a partial refund. But when I saw how extensive the damage was, I just decided it would be best to just send it back, as much as I liked it.

[JimH5]

Very sad.

I have had some large art pieces shipped in corporate moves, and the moving companies often hire specialty contractors to build crates to accommodate large glass.

Or, if the glass is nothing special, they won't ship, and have you buy new custom glass on the other end.

[Runscott]

Oh man, that sux. Very sorry to see this. As much as the auction houses charge for shipping and insurance, I'm sure you're completely covered.

[sox1903wschamp]

Crap....sorry Scott. This has happened to me but on something far less expensive.

[doug.goodman]

That is exactly why I try to get framed items unframed and shipped in a mailing tube by the seller. And, when I ship large flat items, I roll them in a tube.

I had a similar experience once, although my damaged item (a police gazette cover) was not nearly as cool as yours was, and I hope to never have it happen to me again.

When shipping glass in frames, it helps to cover the glass with tape.

Very sad,
Doug