OT- eBay situation help

[HRBAKER]

Tell him what a coincidence that you listed it by accident too and he's out of luck.

On a serious note, he will win if he files a dispute. Have him return it and when you receive it give a refund.

[chaddurbin]

probably buyer's remorse after getting the card in hand...as he sees the 3rd bidder is about $100 less.

either way your scans are ok but not that detailed either. use imageevent or photobucket so you can host your own photos and blow up the scans as big as you like.

[Gradedcardman]

I agree you should offer the refund to avoid the negative feedback. I don't agree that the photos weren't good enough. They showed every possible flaw with the card.

[Jaybird]

The pictures aren't great but they do show the flaws. Take the easy way out and accept the return.

[alanu]

As far as afraid of getting the card back, ebay won't make you issue a refund unless the buyer can prove he sent the card back.

[jcmtiger]

Offer refund. You can see the flaws, but I would have listed the flaws in the description to be safe.

Joe

[steve B]

Yeah, take the return. It's the easiest way.

I think I might also block someone who's been unreasonable - After getting the card back and sending the refund, and after the feedback period has lapsed.

I think part of the problems are people bidding and listing from mobile devices. The screen on a phone is simply too small to see the details in a scan.

On a screen 2" across he probably thought the paper loss was paper stuck on that he'd have a chance of removing. And even on my large monitor the chip isn't the easiest to see.

On the selling side It would be well worth being a bit more descriptive. I'm a big fan of brief descriptions, but simply saying see the scan is probably too brief these days.
Lightening up the scan a bit so things like the chip are readily apparent will also help. Retouching to hide stuff shouldn't be done, but adjusting light levels so the scan is more clear is something I wish more people did.

When I was selling I hosted my own pictures, I've never liked the size Ebay limits the pictures to. Most ISPs offer some limited space for file/web hosting. Things I felt might be worth more than a few dollars got nice big scans or photos.

Steve B

[iwantitiwinit]

Photos were good enough and in my opinion you represented the card precisely as it was delivered, however you offer a 7 day refund without any qualification. I think you are obligated to abide by the 7 day refund policy. I'd state no refunds on graded cards.

[Jewish-collector]

If the buyer's not happy with the card, just tell him to just send the card back for a refund. Be very nice about it on eBay. (You can vent on this board, although what if the buyer is on this board too ????) Once you receive the card back just as you sent it, give him a full refund and offer it to the underbidder or relist it. Eventually, block him from bidding on your items.

You could (if you're worry about him sending a empty box back or a different card) open the package in front of the postal service inspector, but hopefully that won't be necessary.

[vintagerookies51]

I told him I'd give a full refund when I receive the card. He accepted but now says he's still going to leave negative feedback... Can he even do that?

[vintagetoppsguy]

Originally Posted by vintagerookies51

I told him I'd give a full refund when I receive the card. He accepted but now says he's still going to leave negative feedback... Can he even do that?

Yes, he can. If it were me (and I know everybody handles situations differently), I would get rude with the guy at this point. He could have accepted your refund and moved on, but he chose to be a jerk. Fight fire with fire.

This is what I would do: He is also an eBay seller himself. He currently has 136 items for sale. I would tell him that if he leaves you negative feedback, you will use one of your other eBay accounts and buy an item from him and leave him negative feedback as well.

Even if you don't have another eBay account, he won't know that. He knows can block you as a bidder now, but he won't know the user id(s) of you other account(s) to block. It will probably keep him from leaving you negative feedback.

Anyway, that's just my $.02

[vintagetoppsguy]

I see you got your card back...

http://www.ebay.com/itm/1933-Goudey-...item43aa9be092

[bobbyw8469]

WOW! I am surprised SGC graded that card a '1'. I know '1' is as low as they go, but with that much wrong with it, and missing half the back, I figured that would be 'A' only.

[xdrx]

I'm in no way suggesting any sort of excuse for the buyer of the Ruth, but one thing to be aware of is that the description for the card said: It's a very attractive card, but a chance to get a '33 Goudey Ruth at a reasonable price

I'm guessing the OP meant to say "It's not a very attractive...", as the "but" makes no sense otherwise. I have seen people get emotional over descriptive terms. I had a guy give me low rep points because I described a card as "nice looking" and he didn't agree. Now I avoid that sort of language completely. I provide link to monster size scans on Photobucket, and describe any issues. The scans of the Ruth, especially given the issues, were marginal at best.