Looking for an ebay clarification

[spacktrack]

Call the FedEx customer service number and give them the tracking number of your package. Then ask the rep (or a supervisor) to contact the local processing center that handled the package and to connect you to someone there. When you're on the phone with the local center, ask them to contact the driver for details. I had a package that was scanned as delivered but was nowhere to be found at my house and I was home at the supposed time of delivery. I went through the above process, left my phone number with the local center rep, and within 15 minutes had a call back with input from the driver. Turns out he misread the address and left it at a house nearby that has the same exact address as mine except I have 'East' and they don't. I was able to retrieve the package quickly with this info.