Dave & Adam's Card World ...

[atx840]

Similar situation that ended up in a refund for a PSA 5 $75 that I really needed for my set. 2 months and haven't seen another : (

Part of the whole Internet buying vs store dealer/show. Oh well.

[vintagetoppsguy]

Typical DACW MO if you ask me. I had just the opposite situation happen. I bought a 1961 Topps Ernie Banks AS high number on eBay (BIN), paid right away and then a couple of days later they refunded my money with a note that said they had sold the card in their on-line store a few days prior. They did offer me $5 off my next pruchase, but I would much rather had the card as I needed it for my set. I should have left them a negative, but I decided against it.

[usernamealreadytaken]

I nabbed a couple of the t206 Cycles. I would have preferred back scans but couldn't risk missing the cards at those prices.

[npa589]

Were you the one that bought the Bob Hall and the Steamer Flanagan?

[JamesGallo]

IMO thats a cop out. The cards were sold before they were sold on ebay and npa589 should get the cards. They have a work force so as soon as something is processed it should be removed from all other places and this wasn't.

You have two options, cancel the whole order and not deal with them, or suck it up take the cards you got and not deal with them.

If your ok with them giving you some discount or what not that is fine too.

The end result either way would be a bad taste in my mouth for a company that I had thought had a good reputation....

James G

[npa589]

Absolutely right James, thanks for your input.

It's definitely frustrating, mostly because it emits that "arrogance stink" similar to that of politicians. It's like "This one thing really won't hurt us, so who cares - let the eBay purchaser have them since we don't want the negative feedback. That negative feedback is more visible to the public."

Like I said though - I'm willing to delete every thing I've said on NET54 if they make the right decision here. I sent a detailed email to their service department 2 hours ago and havent received a response yet.

If they don't make the right decision, or satisfy me with not having the cards when I actually purchased them...then they can count on more "respectful criticism" for a long time to come, in addition to never gaining my business again.

I've boycotted the best Chinese restaurant in town simply because they refused to give me my complimentary broccoli promised in an advertisement. lol.......now that's a funny story.

Like in many situations, true honesty, true professionalism is becoming more and more difficult to come by.

[npa589]

I just sent them another e-mail attaching this thread, not as a threat - but simply showing them that this stuff really shouldn't happen anymore.

It's terrible business.

[D. Bergin]

Originally Posted by npa589

Absolutely right James, thanks for your input.

It's definitely frustrating, mostly because it emits that "arrogance stink" similar to that of politicians. It's like "This one thing really won't hurt us, so who cares - let the eBay purchaser have them since we don't want the negative feedback. That negative feedback is more visible to the public."

Like I said though - I'm willing to delete every thing I've said on NET54 if they make the right decision here. I sent a detailed email to their service department 2 hours ago and havent received a response yet.

If they don't make the right decision, or satisfy me with not having the cards when I actually purchased them...then they can count on more "respectful criticism" for a long time to come, in addition to never gaining my business again.

I've boycotted the best Chinese restaurant in town simply because they refused to give me my complimentary broccoli promised in an advertisement. lol.......now that's a funny story.

Like in many situations, true honesty, true professionalism is becoming more and more difficult to come by.

Curious. What would the right decision be?

It sounds like they gave you a full refund, and quickly.

What else do you want from them?