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#32
03-25-2011, 05:36 PM
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I don't think these changes make me lose confidence in SGC, but they just make me nervous. Heck, I don't even know who the head grader is at PSA, and I can barely remember the first names of any of the customer service reps there. However, Brian and Michael just provided such an excellence of service, it simply feels as if it would be hard for the newer reps at SGC to beat. Even though I personally feel that PSA is beat up a little too much on this board, I do agree that SGC has been simply more consistent in grading overall than PSA. You simply see many more mistake grades from PSA than you do at SGC, and that's definitely the product of the people who have been there a long time.
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