Sgc

#1 01-26-2011, 09:18 AM

I will try and explain. I have been there in person and have seen the volume of calls coming in in a matter of a few hrs. They can't possibly keep up with everything. Press #2 and listen to the options. It gives you the name of the person and what they do. You want to talk to Mike Goldberg. Heck leave a message and they will get back. Don't be impatient, they have jobs too. I have never left a message and not gotten a call within hrs or the next morning if busy. Their customer service is impeccable and should never be questioned. I would think twice before posting on this board about SGC's customer service. Probably the best part other than those nice slabs.

Oh yes the weather is a factor today also. sorry for that oversight.

Jim VB · #2 01-26-2011, 09:25 AM

Quote:

Originally Posted by Pup6913

You want to talk to Mike Goldberg.

Andrew,

Mike is no longer with SGC. Neither is Brian. Neither is Sean.

Keep up, man!

#3 01-26-2011, 09:33 AM

Quote:

Originally Posted by Jim VB

Andrew,

Mike is no longer with SGC. Neither is Brian. Neither is Sean.

Keep up, man!

Jim I have been in and out of the loop since i have been out of state. What a shame. I knew about Brian right after the national but not the other 2.

Jim VB · #4 01-26-2011, 09:36 AM

Quote:

Originally Posted by Pup6913

Jim I have been in and out of the loop since i have been out of state. What a shame. I knew about Brian right after the national but not the other 2.

Around the 1st of the year, James Spencer purchased an equity interest in SGC. There were a couple of threads about it here, but nothing big.

Change is a part of doing business.

Republicaninmass · #5 01-26-2011, 10:06 AM

Quote:

Originally Posted by Jim VB

Andrew,

Mike is no longer with SGC. Neither is Brian. Neither is Sean.

Keep up, man!

But they got Jimmy Spence

chaddurbin · #6 01-26-2011, 10:06 AM

i look forward to the next sgc thread

calvindog · #7 01-26-2011, 01:02 PM

I sent in a card on Monday and it came back graded today. SGC's doing just fine.

Jim VB · #8 01-26-2011, 01:26 PM

Quote:

Originally Posted by calvindog

I sent in a card on Monday and it came back graded today. SGC's doing just fine.

Always a contrarian in every group!

Rob D. · #9 01-26-2011, 02:07 PM

On a related matter, I had a problem with the brakes on my Chrysler Town and Country. Called Lee Iacocca today, and the problem has been solved.

alanu · #10 01-26-2011, 09:27 AM

As an alternative you can send them an e-mail via their website. I've always gotten a response within 24 hours (usually less) or a call back if requested.

Don't remember when I had an "urgent" question for a grading company.

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