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  #1  
Old 11-23-2010, 06:41 AM
Shoeless Moe Shoeless Moe is offline
Paul Gruszka aka P Diddy, Cambo, Fluke, Jagr, PG13, Bon Jokey, Paulie Walnuts
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Quote:
Originally Posted by PhilNap View Post
Nonetheless, Joe Orlando called me and asked that I deal directly with him to resolve the matter. Within a week I had a check from Collector's Universe reimbursing my full cost of the item. I had never before used PSA/DNA's services and had no prior dealing with Mr. Orlando. I haven't mentioned the dealer by name as it is not my intention to drag his name into a public forum. My intention here is to illustrate how a similar situation the Wrght signature was handled and to express how impressed I was with the way Mr. Orlando handled the matter. While I was greatly disappointed in the way the dealer handled things I thought this would be a good place to say something nice about an authenticator for a change. They had no obligation to me, but for the sake of good business, they did the right thing. I only hope the dealer they bailed out is as appreciative as I am.
Just out of curiousity do you do a ton of business with PSA? I'm just wondering if that factored into their decision to refund you.
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  #2  
Old 11-23-2010, 06:55 AM
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Abravefan11 Abravefan11 is offline
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Last edited by Abravefan11; 11-23-2010 at 07:08 AM.
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  #3  
Old 11-23-2010, 09:01 AM
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Quote:
Originally Posted by Shoeless Moe View Post
Just out of curiousity do you do a ton of business with PSA? I'm just wondering if that factored into their decision to refund you.
I do not. Had them slab a ticket stub for me once at a show but that's it. A refund from them was unexpected and still not something I would "expect" as there is no obligation on their part. I don't use third party authenticators often (sometimes when I plan to sell an item). However, in light of how this was handled, if the need arises I would certainly be inclined to use them and recommend them.
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  #4  
Old 11-23-2010, 01:53 PM
tinkereversandme tinkereversandme is offline
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So if this Harry Wright is not an authentic handwritten note and signature, is "the authenticator mislabeling it" just a kind way of saying that they authenticated a signature which they assumed was of the subject, but is not.

Sure it's not a forgery, but it's also "not authentic". I guess the difference between a forger and what this is is the lack of intent to defraud I guess. The same way the hobby regards wife signed stuff and clubhouse signatures.

Larry
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  #5  
Old 11-23-2010, 02:05 PM
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This is why I try not to deal in a lot of autographs. I do handle them in my field but turn down a large majority of those I am offered.

As a general question to what people's thoughts are:

What are the circumstances in which a seller is obligated to give a refund to a buyer on an autograph?

#1. PSA says it's bad

#2. JSA says it's bad

#3. PSA says it's bad, but JSA says it's good...........or visa versa.

#4. You're one of these "knowledgeable" dealers..........but PSA or JSA says it's bad............or "questionable". Others, possibly a few posters on NET54, says it's good.

#5. PSA or JSA or both says the autograph is good..........but certain posters on NET54 think it's bad.

Since PSA and JSA only give "their opinions" and are not monetarily on the hook for a "bad opinion"....are the opinions of the dealer allowed to be taken into account if "their opinion" does not jive with that of the 3rd Party Authenticator in regards to a refund.

I guess what I'm getting at................is who has the final say? Is every autograph ever signed in question, until such time somebody, somewhere says........."This is no good", and then whoever has it at that time is left holding the bag? Or whichever dealer touched it last?

I know of a couple major dealers in my main field of "Boxing" who have decided that "They" have the final say, because they don't trust the 3rd Party Authenticators anymore, and will not give refunds based on their conclusions.

The claim is that these 3rd Parties do not have the experience in boxing and there is just too much evidence of them passing bad autographs and rejecting good autographs. Or more to the point............deeming them "questionable" because they just don't have the answer, and causing buyers to decide "questionable" is the same thing as "Not Good".

Let me be clear..........I don't have the answers here and am not on one side of the fence or the other. I reject most autographs that come across my desk and limit myself generally to low end autographs, for the most part because I don't want to deal with these particular questions myself.

I'm Just curious on where the line is drawn.
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  #6  
Old 11-24-2010, 08:03 AM
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Well stated Dave, and I'm curious as to others opinions on what you wrote. To me, if an autograph comes JSA or PSA authenticated, it has more weight, based on OVERALL perceptions in the hobby. But, even they make mistakes. It all comes down to "trust" and "leap of faith" unless you had something signed in front of you. But, when buying, say Gehrig, Matty, Ruth, Harry Wright, etc, its an awful big leap of faith to take.
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  #7  
Old 11-25-2010, 10:25 PM
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Tinker, Bergin and Ghost...good points. You take a signature that is perceived to be bad by a number of experts who aren't authenticators, but solid dealers, specialized in the area of the signature or auction house heads and it comes with a top authenticating cert, it will forever be good in the minds of those who totally trust these companies, while the expert or dealer would pass on it. There is so much weight placed on the cert in this instance as there is a solid following and trust with them. All authenticators make mistakes. Some more than others. Some never get it right and are discussed here with venom...monthly.

DanC
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  #8  
Old 12-26-2010, 12:27 PM
mighty bombjack mighty bombjack is offline
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This Harry Wright telegraph has appeared for sale again in the latest Clean Sweep auction
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