Why Ebay Sucks To Infinity

[slidekellyslide]

Eh...I meant "sellers", not "buyers". Sorry if your post makes no sense now Fuddjcal.

[scottglevy]

As much as we all complain....somehow many (probably most of us) still buy or sell or both on ebay --- so where is their financial incentive to change?

[Fuddjcal]

makes no sense NOW? They NEVER make any sense. Just a bunch of angry rambling

[jcmtiger]

Dan, below my ranting is a message I received. This is an account that I sell items for my daughter. over 1500 transactions, 1225 feedback. I looked into and it seems I am charging to much for shipping I think. Hard to figure ebays reasons. I have had a couple of complaints for overseas customer about shipping, but always refunded money when I sent for less than buyer paid. I ship everything Priority mail and print postage on line for all US customers unless they request otherwise.
Unfortunately with ebay, feedback from a seller is like any survey. The customer just fills the feedback(survey) and does not really think about what number he enters or how it affects the seller.

Also ebays limits don't make since since I was selling much more than their limits. Where does $82.00 and $45.00 come from, certainly not 75%.of my sales.

So the seller suffers again.

Joe



"Your account has fallen below our minimum seller performance standards. You're still able to list and sell items. However, your volume will be limited until your performance meets these standards.

This limit takes effect on 9/8/2010. Each week you can sell up to 75.00 % of what you historically listed with this account.

You may have up to 5 open listings, up to $82.00 open sales, and up to $45.00 closed sales during each week.

If you exceed any one of the above thresholds (open listings, open sales, or closed sales), you will be unable to list for 7 days, when the limit will reset.

Your account will be limited until buyer satisfaction improves and you're no longer performing below standard (measured by your detailed seller ratings").

[slidekellyslide]

I wonder what genius came up with those arbitrary numbers? Instead of actually investigating people who evade ebay fees by excessively overcharging shipping or just plain overcharging on the shipping they slap around everyone without gathering any evidence beyond the willy nilly nature of their rating system....I was also under the impression that foreign bidders could not leave detailed seller ratings...am I wrong about that?

Here's an idea for the geniuses at ebay - let sellers leave detailed buyer ratings.

-How quickly did the buyer pay?
-How was the buyer's communication?

[mybuddyinc]

I think local hospitals would do well opening a wing just for "sick ebay buyers." The few times I have ever had problems receiving payment, was because the buyer was "in the hosital." Now they have all the time and strength to email and explain their dire siatuation, BUT they don't have the ability to click on the paypal link.

[Rich Wetherbee]

I read these threads and there is a part of me that smiles, since I know it is not only me that gets screwed by jackass buyers. I sell a lot of 19th century non-sports tobacco cards, so any correspondence that I have is generally on the Non-Sports Net54 side.

I had a situation a couple months back where Ted M. from Connecticut bid on a bunch of my cards. After winning 7 cards, he emails me several days later and claims that he lost his job and can not afford the cards. He requests that I re-list them. I go through the ebay process of canceling the transactions, one by one.

Sure enough, a couple weeks later, Ted is involved in a thread on the Non-Sports side in which he is excited to be planning a weekend at the Baltimore National Convention. So I email him back, and ask him how he can afford the trip when he could not afford the $60.00 to pay for the 7 cards that he won. He responds by saying he has a new job and can afford to pay $40.00 for the cards, but no more (you can see where this is going).

Bottom line, is he had a bad case of buyer's remorse. Stupidly, I did not block him from bidding, and he ended up subsequently winning 4 cards from me. I sent the 4 cards upon receipt of payment, well packaged. And I immediately blocked him from future bidding. About 3-4 weeks later, I receive 2 neutrals with the response, "OK" for two of the cards he won (he paid $12.00 for the pair). The only thing I could do was respond to each one on my own feedback page.

Now this is a guy I would warn everyone about, if I could. Ebay gives you no forum as a seller to inform other sellers about jerks like this. Dan's idea about buyer ratings is a great one, as there is no need for commentary; just a rating on punctuality, communication, etc.

All this being said, I am still listing on Ebay. It is still the best place to sell for me, even though I never get the warm and fuzzies from them.

Rich Wetherbee

[oldjudge]

Dan-I'm confused. You sold this guy autographed postcards of nude women baseball players?

[cobblove]

Had a guy but a 5.50 card from me. My SH was 2.75 and I put DC on every package I send. Ok the guy pays 2 weeks late. And I didnt have any auctions end around the time the guy finally paid. He also paid on a friday. I didnt get the package out on sat but I did get it out on Monday. Well guess what. My sh time was to slow for him and he gave my stars a 1 for SH and a 1 for SH price. BLOCKED . Only guy to ding my stars. Would have a perfect 5.0 across the board if not for this transaction. He also has about 700 positive feedbacks.
His id is

mobil4u

I would recomend blocking this guy