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#1
08-18-2010, 03:38 PM
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I too am a power seller on Ebay and while I do agree the balance of power has shifted too far towards the buyers, the change to allow only buyers to leave negative feedback I believe is a change for the better. The problem with allowing both parties to leave negative feedback is buyers would rarely leave negatives for fear of a retaliatory negative. Now buyers are free to express their honest opinion which helps other buyers get a realistic picture of the quality of a seller.
It is frustrating to have a buyer not pay and not be able to leave them negative feedback. However, in addition to getting your fees refunded, when you file a non-paying bidder claim against a buyer it counts as a strike against them. If the buyer accumulates too many of these strikes their account is suspended or closed. As far as I can tell, Ebay does not openly say exactly what the consequences are and how many strikes it takes. If anyone knows more about this I would love to hear from them. To the original poster there may be hope… I received an undeserved negative feedback a few months ago and the buyer has since been kicked off Ebay. A lot of people probably don’t realize this, but if a person gets kicked off Ebay ALL of their feedback (positive and negative) is removed. So I am back to 100% positive! Maybe you will have the same luck. 
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#2
08-18-2010, 03:50 PM
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I tend to agree with ebay regarding negging buyers also. I think typically sellers only neg buyers for non-payment (or very slow payment) or in retaliation to a neg/neutral or opening a case against them. And retaliation is supposed to be against the ebay rules of leaving feedback. Other than that, the only legit reason for negging a buyer if that person were a scammer, etc. In a way, I think ebay wants sellers to be like Walmart which pretty much accept all returns even if the buyer opened it, damaged it, etc. That's not really feasible for a lot of small time sellers, however.
The tweak I would like ebay to do would be to require buyers to contact the seller before leaving negative feedback. This is similar to when a buyer opens a case, and they are required to talk to each other before ebay comes in to settle the dispute. If buyer/seller still disagree, then the buyer can still neg, but at least they chatted which would avoid a lot of the cases discussed in this thread.
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