Anyone else having issues with USPS Delivery Confirmation?

[t206hound]

I recently recieved an eBay card that had back damage that wasn't disclosed. The seller said I could send it back, so I sent it with dc. The dc says it was delivered on 8/9, so I contacted the seller about the refund. The seller claims to not have the card. What can I do?

[Jim VB]

Open a case with Ebay/Paypal. Provide them with the proof of delivery. They will refund your purchase price and incoming freight. You'll be on the hook for the price to send it back.

[ethicsprof]

jim's got it.

best,

barry

[Doug]

At least someone got the delivery confirmation to actually confirm delivery. After the card I sent out was shown as "delivery status not updated" for a week they finally updated the info and showed it as having been delivered about an hour and a half from the time it went "out for delivery". I'm not sure if it was a lag with their computer system or what, but apparently it did get scanned when it was delivered, but it took a week to show up as delivered on the website?

[Jim VB]

Originally Posted by Doug

At least someone got the delivery confirmation to actually confirm delivery. After the card I sent out was shown as "delivery status not updated" for a week they finally updated the info and showed it as having been delivered about an hour and a half from the time it went "out for delivery". I'm not sure if it was a lag with their computer system or what, but apparently it did get scanned when it was delivered, but it took a week to show up as delivered on the website?

Doug,

I think the postal carrier scans them in the little handheld device, but those have to be uploaded to get the info back into the system.

Sounds like that carrier didn't upload for a while.

[dabigyankeeman]

As a buyer, I recently tracked online an envelope with a card in it, and the Delivery Confirmation said it was delivered but I never got the card!!!

My mailbox is in a cluster box with a bunch of other boxes, and the mailman probably put the envelope into the wrong box, then scanned the delivery confirmation as being delivered.

Luckily whoever got the card must have dropped it back into a mailbox, as about 10 days later it was re-delivered to me.

But with delivery confirmation checked as delivered, i am screwed if this happens again and I dont get the card.

[Jim VB]

Originally Posted by dabigyankeeman

As a buyer, I recently tracked online an envelope with a card in it, and the Delivery Confirmation said it was delivered but I never got the card!!!

My mailbox is in a cluster box with a bunch of other boxes, and the mailman probably put the envelope into the wrong box, then scanned the delivery confirmation as being delivered.

Luckily whoever got the card must have dropped it back into a mailbox, as about 10 days later it was re-delivered to me.

But with delivery confirmation checked as delivered, i am screwed if this happens again and I dont get the card.

Delivery Confirmation is what it is. It's not designed to be the ultimate guarantee. It is a cheap and usually effective method to prove delivery, but the focus is on "cheap." For the 55 to 75 cents it costs, it usually works pretty well. Certain routes, cluster mailboxes, apartment buildings, indifferent carriers, all cause some problems. If you want guarantees, you have to go with more expensive options such as insurance and/or Registered Mail.

But in 99% of the cases, Delivery Confirmation is a terrific and affordable way to track a delivery.