Anyone else having issues with USPS Delivery Confirmation?

[Doug]

Originally Posted by slidekellyslide

Delivery confirmation is a joke. I had an item recently that said it was delivered to me at 12 noon on a Friday...I didn't get it until Saturday. I have no clue what happened, but I'm thinking the fill in mailman for my regular guy just scanned it in the truck and didn't bring it up to my house...of course when questioned about it he swore he delivered it to my front porch..which caused me to freak out, but I digress....

Apparently the tracking is a mess across the board. I had a seller send me a card last month Express Mail and it was guaranteed to be delivered by noon. I met the mailman at the box around 11 AM expecting my card and he said the Express packages hadn't even come in when he left to start his route. I checked the tracking number and got the "delivery was attempted and a notice was left message" which I found odd since I had just talked to the mailman. I called the post office to ask where my package was and they told me the Express truck just came about five minutes before I called and it was sitting at the post office. I assume the guaranteed delivery by noon means to the post office and not the recipient?

[BearBailey]

This also can happen if someone has their mail on hold. I recently came back from a one week vacation and had my mail on hold. When they delivered everything all of the things that needed to be scanned and or signed for were attached to the packages, I had a few emails from sellers wondering what happened as they had similar messages when they tried to track the packages. I checked a few days later and the status for the items I received were never updated.

[D. Bergin]

Score 1 for the Post Office.

Just got a call from a customer. A media mail package that showed it was stuck in Jersey City for the last 50 days, finally made it's way to it's destination in Los Angeles.

I had already given a refund and given up on it, so props to the customer for letting me know.