Very bummed out....what are my options?

[Jason Carota]

Originally Posted by slidekellyslide

The seller just told me I'm out of luck since I didn't ask for insurance or signature confirmation....anyone know the number for ebay customer service?

Tell the seller he is SOL...

Directly from eBay:

"eBay requires Signature Confirmation for packages valued at more than $250.00 USD to qualify for the eBay Seller Protection policy."

http://pages.ebay.com/help/pay/shipp...#signatureconf


EDIT:

From the PayPal Seller protection policy:

"Proof of delivery is acceptable documentation if a buyer files a claim, chargeback, or reversal for either an unauthorized payment or merchandise not received. You need online tracking information from a shipping company that:

Shows the status as delivered.
Shows the date of delivery.
Includes the recipient’s address, showing at least the city/state or ZIP code (or their equivalent).
For payments of $250 USD (or local currency equivalent) or more, includes proof of the recipient's signature to confirm delivery.

https://www.paypal.com/us/cgi-bin/we...ection-outside