USED to be REA's big fan ---not any more

[Robert_Lifson]

Someone else might say “Wow, REA thought I wanted too much and maybe I did, but they gave me what I wanted anyway. What a great company! Thanks!"

Mr. Latzko did not jump through any hoops or experience any delay at all. There seems to be an impression or assumption in some posts that we made him wait. We immediately checked with the consignor (to see if by chance he had the card in question – sometimes it can get pretty confusing with graded registry sets when collectors upgrade or downgrade). This took one minute. We then came up with plans to address the error including taking the set back. I spoke to Bill Latzko for 10 minutes. He was extremely rude and unreasonable and belligerent in my opinion. In the very same conversation (the one and only with me regarding this issue), since we could not have any meeting of the minds, I gave him what he demanded. It was during this conversation that he finally, when pressed, told me that the reason he refused send the set (that he was so unhappy with) back was because he had sold some of the cards. He still had the cards in hand but insisted he wanted to make the sale as it was a good sale to a good customer of his. So I just gave him what he wanted even though it was more than I thought fair and reasonable, all the more so in light of the fact that he refused to return the set for a full refund. As far as I was concerned, REA gave him $1800 (the amount demanded by him) for a card that in my eyes he paid $1260 for (SMR of $1500 x 84% = $1260). He saw things differently. So we went along with how he saw things even though we didn’t agree. I paid him what he wanted. Which makes his posts here all the more curious.

In addition, Mr. Latzko did not mention that he paid for his $63,751 invoice with an unreasonable number of small denomination bank checks purchased with cash over a two week period which were a burden for us to even deposit. One or two or even three checks for whatever reason is fine for payment of any invoice (99%+ pay with one check), but this set a record. This was crazy. In addition, Mr. Latzko has failed to mention that he paid his auction invoice late - and without prearranged terms to do so - and that we did not give him a hard time about this and we waived his late payment fees.

Sincerely,

Robert Lifson

Robert Edward Auctions, LLC