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#1
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I feel that I lost money because the ones who were bidding thought it was over. Yes, maybe one or two caught on. But it's the ones who didn't, I lose there bids. I called 3 or 4 times to find out what was going on myself, and everyone I talked to said the same thing: "An auction is an auction", etc.
I felt that either they pull the auction, or they give up their commission or premium. Clay's response was to do business with someone else. An auction is an auction if it's fair and done properly. I would try to please the seller if I had a problem with an auction I did. cfc1909 wasn't the only one that blown off. The ones I spoke to said that everyone was calling in. (To complain) |
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#2
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I called and was politely told there was a computer problem and the clock would be reset in a few minutes.
I can't believe that anyone who really wanted to bid on an item would assume the auction was over and give up when the rules clearly stated that the closing period began at 10 est |
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#3
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That's a pretty crappy way to treat a customer...especially one who gave SCP free advertising on this board.
__________________
Looking for Nebraska Indians memorabilia, photos and postcards |
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#4
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Guys, auction houses are like any other business. They are concerned with making money and protecting their own asses first, second and third. If any customers' feelings are hurt in the process of their making money or protecting their asses, guess who gets tossed overboard.
__________________
http://www.flickr.com/photos/calvindog/sets |
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