Have You Got Your Stuff From Heritage?

[old-baseball]

Rob - Did you pay immediately? That is, did they have your payment in hand early last week?

[calvindog]

For Heritage, I paid by paypal immediately and received my card the following Monday, a week later.

For REA, I sent out my payment by personal check on Monday and received my cards on Tuesday, a day later.

[Robextend]

Kevin, I actually have to check when I get home from work...this could have been from the auction that ended April 18th...if so, I paid a few days later. Seems like they are way behind on shipping, however I will confirm later on.

[glchen]

Heritage is way behind. I called them on Tuesday. They hadn't shipped my winnings from Apr 18th yet even thought I had paid by e-check on Apr 19th. They said they weren't sure why but said something that even e-checks need 5 day holds. Still they said it was late, and it should be shipped, and they would check on it. Then yesterday, I got an email saying that my winnings from Apr 18th, 22nd, and 25th were all shipped, and I got a tracking number for it. So you might need to bug them.

[jhs5120]

If you read Heritage's policy statements (yes you should read every policy statement) they reserve the right to sell any sold auction at a BIN!!! So if you "win" a lot for $500 and they were expecting $800 they will probably delay your order so that they can list it on their website for $650! Check the Heritage site now and their will be a link for "Post Auction Buys" for the 2010 April Signature Auction, I guarantee you that anyone who is still waiting for their item currently has it for sale (without even knowing).


http://sports.ha.com/common/search_i...=717&chkPABS=1

[Kawika]

Received e-mail from Heritage April 24 stating in part: "To expedite shipment (as appreciation of your established bidder loyalty), this invoice has been shipped on Open Account, without waiting to confirm payment."

Paid them with VISA April 27.

Package actually mailed on April 30 (per USPS 9101 0531 2632 2113 0225 07)

Received package May 4 (Tuesday)

The "expedited shipment" was a humbug but still got here in reasonable time. Paid Memory Lane on April 22 and am still waiting but that's their modus operandi. REA is scheduled to arrive tomorrow. It's all good.

[botn]

As large as Heritage is they need to get a few more folks in the mailing room. My one complaint about them is their incredibly slow processing times.

In contrast, as Jeff already stated, Rob, not having payment, shipped my 20 pounds of winnings via 2 day Fed Ex on Monday. Even Fed Ex knew not to interfere with Rob and delivered the package a day early.

[old-baseball]

My stuff isn't in post auction buys. If anything I probably overpaid a bit (combined with the fact that I have seen yet makes things even worse). I can't imagine that they'd be allowed to accept over $2K in payment from me, sell my lot to someone else and not even tell me about the transaction or refund my money IMMEDIATELY!