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#1
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Always glad to vent our bottomless spleen at FedEx, even though our problems with them were in a different vein and go back more than twenty years. We had a lot of occasions then requiring same-day shipment of artwork and/or documents to recipients in other cities. Twice the material did not arrive until the next day. The first time it happened one FedEx rep told us "same day" meant "in the next 24 hours," not the same calendar day, although higher-ups contradicted that. The second time we were told same-day service was not available to the destination city and we (us, not FedEx) "should have known that." That was the last time we ever used them.
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#2
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On more than one occasion I have paid for the service and neither the recipient nor anyone else has signed for the delivery. On at least one occasion of which I am aware, the driver signed for it himself.
Tom Boblitt works for UPS, but he may have an insight into this - I have heard that some or all of the FedEx drivers are independent contractors. Since they technically don't work for FedEx or gain any benefits from them, FedEx doesn't have as much clout making them follow the rules. |
#3
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I just sold some cards and I am sending them overnight Fed-ex.......should I send the cards needing a signature even if the buyer tells me its not needed? Its a funny situation, I kinda want to send them that way, but if the buyer isnt home, I dont want them to have to run all over the earth to get them from Fed-ex Hub. What to do? It is a board member.
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#4
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How do you guys insure valuable baseball cards through Fed Ex? Doesn't the back of the airbill limit coverage to $500 for collectibles like rare baseball cards irrespective of the amount of coverage purchased by sender?
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