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#1
07-01-2009, 03:22 PM
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I'm sure the seller is a stand-up honest person with the best of intentions, but after reading his feedback, maybe starting to use email more would help eliminate some of these problems. Granted, his auction clearly states to call his cell phone, but email is the main mode of communication on eBay and to better serve his customer base, should maybe be checked and used more frequently. Just an opinion.
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#2
07-01-2009, 03:24 PM
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Maybe I'm missing part of the story - the issue here is not that he didn't respond to your email, but that his response was that he wasn't going to give a refund. If that's the case, I don't see why it matters if you called or emailed.
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#3
07-01-2009, 03:34 PM
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"Maybe I'm missing part of the story - the issue here is not that he didn't respond to your email, but that his response was that he wasn't going to give a refund. If that's the case, I don't see why it matters if you called or emailed."
Actually, the lack of email communication is part of the story. If he would've responded via email in a prompt manner, a PP claim could've possibly been avoided and maybe this whole thread altogether.
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