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#1
07-01-2009, 03:03 PM
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I know Herbert and although he NEVER reads his email, he does talk on the phone about 15 hours a day. He is one of the best people in the hobby to work with. Many of you are making very incorrect assumptions about a veteran collector who does this for fun - not for profit...
Try following the instructions at the bottom of the eBay Auction Seller's payment instructions If you have a problem with the order then PLEASE contact me on my cell 901-482-4611 between 6-9 p.m CST on weekdays or anytime on the weekend-thanks...local pickup is fine. The trophy was a beauty and not something he tried to "pass off" on anyone. You guys are playing Bush League Ball here with a very stand up guy. 
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#2
07-01-2009, 03:18 PM
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My comments above were based on Patrick's statement that "the seller's response was that he packed it well, and I needed to deal with the Post Office, and that he wasn't going to do a refund."
that seems at odds with what many of you are saying about the seller, so I'm not sure where the truth sits here. That the seller has come on and seems willing to make this right is good news.
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#3
07-01-2009, 03:22 PM
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I'm sure the seller is a stand-up honest person with the best of intentions, but after reading his feedback, maybe starting to use email more would help eliminate some of these problems. Granted, his auction clearly states to call his cell phone, but email is the main mode of communication on eBay and to better serve his customer base, should maybe be checked and used more frequently. Just an opinion.
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#4
07-01-2009, 03:24 PM
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Maybe I'm missing part of the story - the issue here is not that he didn't respond to your email, but that his response was that he wasn't going to give a refund. If that's the case, I don't see why it matters if you called or emailed.
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#5
07-01-2009, 03:34 PM
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"Maybe I'm missing part of the story - the issue here is not that he didn't respond to your email, but that his response was that he wasn't going to give a refund. If that's the case, I don't see why it matters if you called or emailed."
Actually, the lack of email communication is part of the story. If he would've responded via email in a prompt manner, a PP claim could've possibly been avoided and maybe this whole thread altogether.
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