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#3
12-18-2008, 07:39 PM
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Lelands - poor customer service or not???
Posted By: JimB
Based on what you have presented, i would think they should reimburse you in full for the lot, pay for your gas for both trips (previewing and pickup) and they should go pick up the lot from you. You should not have to spend any more time or money on this. I think they should pay for the preview trip because your purchase of the lot was based on the misleading information about its contents that you received from them on that trip. None of this would have happened if what they showed you on the preview day was the actual contents of the lot. They should do it quickly and be done with it rather than stain their reputation over what is really a negligible sale for a company that does mult-million dollar auctions. 
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