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Posted By: boxingcardman
It is an issue of common sense and business acumen. If you know that you are getting a break from a buyer of multiple lots, it is common sense and good business sense to pass some of that on to the buyer, even if you don't have to, so you generate good will. Buyers might not recall a favor like that but they definitely will remember feeling gouged if you go the other way. Like last year, when I had some work done at my home that wasn't satisfactory. I made it my mission to tell ten people that the business in question was crappy and had done me wrong. Since my contacts were people looking for work of the sort I had at my house, I know I cost that business ten times what they would have lost making good with me and having me refer them instead. Same idea here. How many people on this board now won't even look at this seller's stuff, all over a few bucks in shipping and some attitude? |
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