Posted By:
EricThat sucks....I'm sorry to hear that.
With Paypal, unless you get a signature receipt on items you sell over $250 (I believe that's the amount), they will not side with you. It's a total joke.
I had an instance where a guy purchased something from me for $800. He paid for it via paypal and I shipped it to him via USPS Priority with Delivery Confirmation and Insurance...which needed to be signed for in order to pick up. 3 months later he issues a Chargeback against me saying he never received it, even though I had the emails to prove he did. I sent Paypal the emails, copies of the USPS documentation, but they still sided with him, because I did not do SIGNATURE RECEIPT. Then my balance was negative until I paid it off. They can't take money out of your Bank Account, and they can't charge your credit card. But if you have money coming in from auctions....that's fair game for them.
They say (Paypal) you should always have those extra funds available, because things like this are a part of "business".
I wish someone would bring a class action lawsuit against them, but what do I know.....that may not even be a possibility. They sure do screw a lot of people.
Edited to add: You basically have two options:
1) Contact your local law enforcement office,
2) file a complaint through the Internet Crimes Complaint Center (IC3)
-They will just forward the complaint on to your local law enforcement office.