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Old 03-28-2008, 12:45 PM
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Default What Do You Do When A Card Has Been Lost In The Mail?
Posted By: Phil

I think it is the Seller's responsibility. Look at it this way, if you purchased something from a major on-line retailer (Best Buy or something) and paid for it, but never received the item, wouldn't you expect Best Buy to ship you another item?

I'm not comparing you to a big business, but it should be the seller's responsibility. As someone else stated, to take a $150 hit will go an awful lot further for your reputation than anything you could have purchased for that $150.

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