OT: Heritage Auction problems

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Posted By: Joel

You are on an 'auto ship' status with Heritage. They ship without you paying. You can change your ship status to 'do not ship' and they only ship once you give the okay. With Heritage weekly auctions you can return the item. I would not accept the item from Fed Ex and you probably won't have to pay return shipping. I won a 16x20 framed item the other week. I paid the $75 dollar shipping fee. It was packed very well and professionally. Turned out the glass was actually plexi glass and it probably would have arrived fine with much less packaging.

I do believe on their listings you can see what catagory the item is for shipping and get an estimate of shipping expense prior to bidding. I am surprised they did not answer the phone. They have always provided excellent customer service to me.