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#15
09-02-2007, 11:04 AM
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PSA Customer Service Stinks
Posted By: Peck
with PSA has been the entering of my orders into their system after the USPS delivery. A 50 card lot sent by registered mail had a USPS delivery time of 8:12 am, June 30th, 2007. On July 13th I emailed PSA to inquire about why my order wasn't in the system. Within a few hours my order was entered and later in the day I received an answer to my email saying my order had just arrived (?) and was entered in the system. Their "Guaranteed Turnaround Time" has little meaning to me when they let orders sit on the shelf for two weeks before the clock starts. 
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