ebay buyer not happy - advice

[Archive]

Posted By: Fred C

Rob,

You can put all of the disclosures (no returns on graded material) you want in an item description but you should also include a list of major defects in the card you are selling, even if it is graded an SGC10. Including the major defects in the item description will greatly decrease the chances of this very issue from occuring. Yes, you provided a link to the better scans of the cards but some software packages are made to block links for security reasons. Some computer users may not understand this and you'll get the same ration of crap as you are from this buyer. If you don't include a large scan in your item description then don't assume that the link you provide will be available to the potential bidder. With that said, I would hope that anyone purchasing a card graded a "1" or "2" wouldn't be expecting a pristine pack fresh card but some people are looking for that bargain which isn't there.

I would just tell the buyer to either return the card for a refund (less shipping charges) or refund him the $10 they're holding you hostage for. Either that or the buyer is potentially going to rip you one way (feedback) or another. You have to ask yourself, is the money worth that kind of aggravation?

Good Luck!