PSA buyback policy

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Posted By: Brian

<<There's around a thousand people a day on this board. I would like to hear from ANYONE that has had a card bought back by PSA.>>

In or around 2002, I purchased a 1953 Red Man card on ebay graded PSA 8. It arrived, I reviewed it, and it was nearly perfect. I put it away. About 12 months later, I sold off my Red Man cards. This card went to a collector friend, who called me to ask about the 3 wrinkles on the back of the card. Obviously, they were not there when I obtained the card. But I didn't review the card's condition before shipping it out. I gave a refund.

Next, I contacted PSA. I dealt with a customer rep who is no longer there (I think his name was Charlie). I sent him the card, detailed scans, the ebay auction, and contact information on the seller. Within two weeks, I received a check for the amount I paid for the card. Apparently, the ebay seller was also the submitter. Many cards from his submissions were returned to PSA with wrinkles.

My suggestion would be to make contact with a human at PSA not named Joe and hope for the best. I think I got lucky, because Charlie was a good guy. I called him several times, and he delivered on PSA's guarantee.

At any rate, this is one example. I only post this because Leon asked, don't shoot me

Brian