Observations of Shipping Cost Complaints

[Archive]

Posted By: Jim Clarke

I sell truck Hoods and BIG Bumper Covers which all ship Truck freight (18 wheeler). As most know, there is a residential fee that the freight company charges which range from 25-50 dollors. Some sellers do freight collect which I think hurts an auction becasue the buyer does not know the total cost and if he lives in BFE the freight could be 200.00 or more. So we do a flat rate to a business at 115.00 or a dock pick up. We tell people they need to add 50.00 to the total if shipping to a residential address.

Most people only want to pay what's on their automatic invoice and try to sneak their home address by us which delays in shipping time. I think there is not one company out there that can move bigger packages in a timely manor and at a good fair price. By the time UPS/Fed-X/DHL hit you for oversize fees and DIM weight you are toast! Dealing with the freight companies is like dealing with the MOB!