Broker Obligation

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Posted By: WP

Will,
I don't really have an opinion on this matter but I will suggest that you set up some firm guidelines for the return of graded cards if rejected from grading services in the future. For example 45 days from date of auction closure and an email informing you that the buyer is taking advantage of this policy. This will give you the opportunity to keep a scan of the card and delay paying the consignor until the date has elapsed.
My gut on this matter is that you are not obligated to take the card back but should consider working something out with the buyer in an attempt to keep the client. The idea that a lifetime guaranty applies is rediculous.